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“It was noted that the cooperation was fast and the attention was very friendly and the understanding of the representative of the place was quickly accessible to our needs. Thank you for your kind attention”
“We are extremely happy with the service we recieved at this location. Matthew and Marcos were so helpful and made the process of switching from Verizon to Tmobile so simple.”
“May not always agree with company policies for any cell service or online reps. But in store this place has done a phenomenal job! All employees are attentive, work within your budget and do the best they can within their abilities to assist your needs. Would recommend this location over neighboring T-Mobile's.”
“Alex and his Sister were so nice. He charged me a really decent price to replace my screen on my phone. Everyone else wanted $225-$300. He charged me $150. They fixed my screen in about an hour on a saturday. I recommend anyone and everyone to go to them. It's in the Plaza on Okeechobee Boulevard where Royal Subs is across from the turnpike”
“I needed a new phone badly so I stopped by to see what my options were. The employees were a tremendous help and made sure I got a phone I was comfortable using. Thank you!”
“I couldn’t see anything on my phone so I bring it to solo wireless, I didn’t think they were going to be able to fix it but they did. Now my phone looks brand new.”
“Frances is an amazing customer service representative who stayed an hour after the store close to address a technical issue with a phone in my account and also provided further accommodations to meet our expectations. I would definitely recommend her for any future support.”
“I had the worst experience setting up a telephone line with Xfinity. I spent hours setting trying to set up the phone line via phone in which they advised they could not complete due to the location but the apartment next door had a phone line with xfinity. Then I was advised to go to one store which they initially told me they closed at 9 pm when they closed at 8 pm so they were closed when I arrived. They advised that I could pick up the equipment in the morning. I took an uber to that location (not the palm beach lakes location) they stated they could not assist because they did not even have the equipment and had to go to the xfinity located at 1831 Palm beach lakes blvd WPB FL location which I had to pay for another uber to get to so more money out of my pocket due to being provided the incorrect informantion. I went to the store already irritated asnd just wanted to leave the service all together.
BUT when I got to the palm beach location and was assisted by Jeff and expressed my frustration, he let me know why the first location may not have equipment. He apologized though he did nothing wrong and advised that stores don’t have individual numbers. I spoke to him about why I needed the service, but did not want it any more with xfinity after all I went through and he understood and just spoke to me and listened and he is the reason I will keep the service. He gave me all the information I needed and provided additional resources for any issues I may run into when it comes to activating the service. His customer service was impeccable and it needs to be recognized. Anyone who has had similar experiences dealing with xfinity should definitely speak to and receive assistance from him.
He turned my whole day and experience around. Jeff thank you so much for all of your help today!!! God bless you!”
“Well, let me start by saying we had visited the version store close to the Wellington mall- it was terrible - we ended up leaving because of the pisspoor service - neglect , and ignorance of the store employees. Now we visited this store. Mariann greeted us at the door , asked what we needed and we let her know. She helped us while the store was fairly busy. She was able to satisfy our request, assisted us with the purchase and got us out in a timely manner. She was extremely friendly and hospitable. She should be recognized for this. Thank you mariann!!”
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“**Exceptional Service and Expertise**I recently visited this phone repair shop and was thoroughly impressed by their service. From the moment I walked in, the staff were friendly and attentive. They listened to my issue, a cracked screen and some water damage, with patience and understanding.ASK FOR MOE!! He was incredibly knowledgeable and transparent about the repair process. They explained the steps they would take and provided a clear and fair estimate. The repair was completed quicker than I expected, and my phone now works perfectly - it's like having a brand new device!What stood out to me was their attention to detail and commitment to quality. They even gave me some helpful tips on phone maintenance and protection. The shop was clean, well-organized, and equipped with the latest technology.I highly recommend this shop to anyone in need of phone repairs. Their expertise, customer service, and reasonable pricing make them a standout choice. It's rare to find such a trustworthy and skilled team. Thank you for saving my phone!”