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March 2024 by Butch Hurley
Very nice staff. Unfortunately, it would take four days to order my tires
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February 2024 by Jacob Stanton
Good customer care. 5/5 would recommend
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February 2024 by Niece Mac
Amazing friendly great customer service Sherrie helped me as soon as I walked it her & her team did a great job in a timely manner would definitely recommend this location! THANK YOU SHERRIE I appreciate your help.
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December 2023 by Matthews K.
Don't go here. Came here for an oil change in end of September (Now beginning of December). I paid for the ultimate + full synthetic oil change which included the car check / inspection. Here we are 9 weeks later and my engine is making knocking sounds and I thought it might be my oil. I check it, and it's overfilled by multiple inches way above the line. I explain the situation, and the female manager was not respectful. She said that she would drain it but it wouldn't do anything beneficial to my engine. She also said she wouldn't redo it unless I was willing to pay for an entirely new oil change. I had her drain it then she communicated with me that I needed a new oil change. Another oil change 9 weeks later after getting a full synthetic oil change? How is that possible? She showed me how my oil was dark and still way above the line but tried to convince me that it wasnt. I'm convinced my oil wasn't even changed. I also included the inspection, and I was never given a sheet to see the full analysis because she said everything was good. I took the car to the dealer a few days later for an actual inspection because I felt like something was off and the inspection told me multiple things that needed to get fixed INCLUDING MY OIL CHANGE AND FILTER. Paid them good money and I'm convinced they didnt even do it.
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November 2023 by Manisha Dhiman
Everyone is super helpful and friendly here!
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October 2023 by Nina
My dads Tahoe had a nail on the inside of the tire so I took my car to this good year location to get a new tire. I spoke to probably the coolest woman I’ve ever met, Cheri who helped me get the ball rolling on my dads car. Although they didn’t have the tire in stock, Cheri put the spare on his car and we left the original wheel there so when the tire came it was already mounted and balanced upon arrival the following day. I will be only going to this location from now on. The manger there as well was super nice and overall just a great experience with knowledgeable, hard working people!
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September 2023 by Heather Kunzelmann
Took in my jeep to get an alignment. Car was finished in less than an hour for a better price than anywhere else. The employees are super helpful, friendly, and professional. I just gotten new tires elsewhere and my tire pressure was off by ~15 psi and all 4 valve caps were missing. They corrected this without me even mentioning it! I will be back!!
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September 2023 by Peron Trotman
A honest mechanic is hard to find this is NOT one! Brought my car in for an oil change ! They said I needed new tires. I said okay. I pick up my car, now it’s making all these loud knocking noises to the point where it doesn’t t even feel safe to drive and then they lie and say it was like that before. Ridiculous. I would stay clear of this place.
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July 2023 by Heriberto S.
Fast service as long as you play by the book. Make a appointment and you won't be disappointed. I had an appointment to get new tires installed and to have an alignment done after. The estimated time to complete everything was approximately 2 hours as stated by the Goodyear online order details. But it actually took around one hour to complete the new tire install and alignment. Jim assisted me from the moment I got there. I was getting out of my car and he was already outside the parking lot behind my vehicle and he asked if I was the person to be expected for the time of the appointment which I got there 10 minutes prior to the appointment time. All I can say is that I had an outstanding experience. Definitely make an appointment ahead of time...that's my number one tip.
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May 2023 by Fred Daigle
They helped us out in an emergency. I can not thank them enough. Wonderful people. 20 stars if I could.
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April 2023 by Brandon Gould
If I could I would go with zero stars. Manager does not want to work nor help you with getting your vehicle back on the road. I was sent on my way with a flat tire, tried buying a new “Goodyear” tire and that wasn’t even an option. Definitely do not attempt to use this shop you’ll only be wasting your time
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February 2023 by Kathi Abel
Thank you Jim, Sherrie & Jazzabelle. Sherrie lead with awesome customer service, providing solutions & education. Jim your team is amazing!
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December 2022 by Lindy Crawford
Borrowed my MIL's Subaru Outback. Of course I got a flat! I put on the spare and drove to Goodyear WPB (based on reviews I'd read) the next day. Jim looked over the tire and found the offensive nail and some glass. Apparently, the tires that came with the vehicle are expensive "Sport" tires and Subaru would have required replacing all 4 -at $350/tire!- in order to preserve the car's warranty. Well, in less than 24 hours the flat tire was repaired and put back on the car. I recommend Goodyear WPB for its friendly, honest, expedient service. Felt like a family-owned garage that cares about its neighbors. not what you'd expect from a corporate chain.
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December 2022 by Joan Smith
Honest, efficient and convenient.Jamel was helpful and knowledgeable , Jim too.
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November 2022 by Georgia Peach
Thank you to Sherri & Jamal for your excellent customer service! And a big thank you to your mechanic’s, great job!