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January 2024 by Margie Geiger
I have been an enterprise customer for many years. I was assigned a car without hub caps. Not acceptable since I was on a business trip meeting clients. I voiced my disappointment, finally I was assigned a different car for an increase in price per day. The key I was given was not attached to an enterprise key chain. I went to Home Depot to buy one. Am I happy with my experience at Enterprise…N0!!!!!!!!!!!!!!!
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January 2024 by Nacie A.
Jai took great care of us and got us going quickly with ice water and a smile! Thank u enterprise
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January 2024 by ja Snypa
Service is always great. They try to make you happ6no matter the situation....
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January 2024 by Richard Contell
As with most rental car agencies they will try to squeeze you for more than what you are supposed to pay. After a road incident I was redirect to them to be provided a vehicle that was covered by Geico up to $35/day. When I was asked what vehicle I wanted I remember clearly stating : "whatever is covered by the $35/day, I don't care". They provided me with a vehicle that was above the category and made me sign for it. I ended up paying out of pocket 3 weeks later when I returned their vehicle, when I wasn't supposed to pay for anything in the first place. They had to find a way to squeeze me for something extra. Well, congratulations, you did...you got me.
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January 2024 by LG Tech
Needs better management
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January 2024 by Charles Emmanuel Berrouët
Staff were very friendly and professional.
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January 2024 by Karina Benziger
I desperately needed a rental car for 24hours before a flight back home for Christmas holiday because all 4 tires were going to pop. The enterprise rent-a-car at north congress made it seamless for me to get the size I needed, educated me on the additional services they offer like taking me personally to the airport shuttle, Megan was so sweet to help me get from point A to B before my flight and Morgan had mentioned the night prior drop off after 6pm was in a dicey area and helped me feel safe and provided alternative options for me to consider. I was so grateful the staff was so informative and understanding as I had to talk through all my options because I was in an unexpected situation that was unfamiliar to me. thank you for everything!! they honored my discount from the auto shop as well and explain how to maximize the services to fit my needs.
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January 2024 by Sherif Khalifa
Morgan was a great assistance and very professional
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January 2024 by jeff guzman
Great staff was in and out in less then 10 minutes.
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December 2023 by Elvira Cruz
It was an amazing experience with enterprise from the beginning to the end thank you team you guys are the best
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December 2023 by Chris Webb
Great place to Rent-A-Car very good customer service
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December 2023 by Josef Kueller
Great people and great service. Thank you
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December 2023 by Andrea Latson
THOSE GUYS ARE AWESOME DA MANAGER HE JUST SO PROFESIONAL AND POLITE BOTH GENTLEMEN LOVE THEM ALLLLLLL ❤️
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November 2023 by Gregory Davis
We were treated like Royalty! Fast and efficiently processed. We received an upgrade and the car was great. I am a relatively consistent Enterprise customer and y’all always treat me right.
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November 2023 by Jay Power
I booked a rental on a Sunday. The computers were down and they were short on vehicles. With a little patience and understanding they worked from their little tablets and put me in an upgraded vehicle. I left happy and returning was a breeze!
