Direct Auto Insurance is praised for its knowledgeable and helpful agents who provide clear and straightforward information. Customers appreciate the thoroughness of the representatives, especially Alicia and Ms. Harrington, who are noted for their professionalism, patience, and empathy. Reviews highlight enjoyable experiences, with agents taking the time to explain details and guide clients through the process. Many customers reported significant savings after switching to Direct Auto Insurance and expressed willingness to recommend the service to friends and family. Overall, Direct Auto Insurance is recognized for its excellent customer service and commitment to making the insurance process easy and understandable.
The process was quick and easy. The agents were very helpful.
September 2025
The agent was very thorough no gimmicks straight forward information Presented a map that I could understand . Explained every bit of information for me to follow . Easy to get the the contract and sign
August 2025
They were great went over everything thank you Ms Alicia she made sure all my questions were answered...
