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January 2023 by Silke B.
If I have a choice, I'll shop almost anywhere else, rather than deal with a person who speaks bad broken English to whom I must repeat every word I say 3x- so that they get it right- those who work here are amateurs, they're not designers, they're salesmen
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March 2022 by Richard Akin
Within reach of whom?
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January 2022 by Lauren A
Customer service is impecable i was meet with Diego Camacho. Approchable and friendly.
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May 2021 by James Miller
Above average with quality modern furniture - outrageous prices and limited products. Why 3 star's? They don't take returns in store, you have to ship back to them out of state. Poor customer service.
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March 2021 by Robert Zellers
Terrible experience with the owner and the store. BUYERS BEWARE
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November 2020 by Ronnie Richter
Friendly helpful experienced in design. I worked with Michael he had great taste and I trusted his suggestions. He w is very honest and helpful
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April 2019 by Gail L.
Worst experience I ever had!!! First of all they charged me the wrong price, over $800 more than the price I was quoted, then charged me again the right price, in the meantime both charges were deducted from my bank account because there was not enough money in there I was charged a service fee, took them over a week to return the first charge. Then a week after that I received the pendant light I had purchased unfortunately it was not the correct lamp. When I called the store I was informed that the clerk hit the wrong lamp on the computer. Was quoted a price for a large pendant lamp but instead received a tiny little lamp. Now I have to wait to receive a shipping label to return the lamp and they still have my money and I still have no lamp. Now they want to charge me three times the amount for the lamp that I originally ordered. This is what I call terrible business. Would never ever shop there again
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September 2018 by James K.
Went at 10:20am on a Saturday to go check this place out. They had a sign on the door "Sorry we missed you. We will be right back." So we decided to window browse until then. I noticed a middle aged lady on her phone by the desk. She saw us looking and decided to hide in the corner to finish her call. Gave it another 20 minutes then decided to leave. This place must be making millions that locking the doors to make a phone call is justified. Save your time and head up the street to Restoration Hardware. At least they know what customer service is all about.
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September 2018 by Anna Burke
Amazing store. They sell the best of every great design of furniture. the staff is really friendly.
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March 2018 by Kenneth Burton
We've owned a couch from design by reach before and it was beautiful. The style of the decor in this shop is our favorite kind, kind of mid-century modern I guess. Very many cool accessories couches chairs eclectic stuff, and definitely worth spending it hour or so in
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September 2017 by Matt I. Eflanli
Amazing store. They sell the best of every great design and Melissa is the best!
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August 2017 by Christina Boyle
awful experience at this store.
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March 2017 by Marsha Montoya
Great contemporary designed furniture and accessories. Worth checking out. Then after, walk around the Clematis Street district.
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May 2015 by influence N
Sales manager explained the difference between several different office chairs, and recommend a chair that was an excellent fit for my height and on sale, bit sad they did not carry stock of the chair in store, but shipping was free....!
