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June 2023 by unafred witter
September last year I had a battery problem. Contacted Charles to come over to my house.He told me that I needed a new battery. He installed one and charged me $250 for battery and installation.It’s not even one year yet and I was informed by Firestone that I need a replacement.That battery should have lasted between two to three years.I will not be using this service again.
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June 2023 by P B.
straight up fraud. save yourself. I should have read the reviews first. I hope Karma gets this dude Charles
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May 2023 by Will VW
Great work, one of the most professional, reliable mechanics you will come across. A+++Services: Brakes
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March 2023 by Rick Nicoletti
I am writing to highly recommend CR Auto. I am a retired attorney, living with my wife in San Carlos Mexico (after our lifetimes in Denver). Our 23 year old daughter was driving to Miami on Friday night (3/10/23), with her two male co-workers…also about 23 years old, to spend the night, then drive up to Daytona for a job on Sunday morning at their brand new jobs. They stopped at a Marathon gas station in West Palm Beach to fill-up. The car would barely start after the fill-up, so she limped to the little store right next to the gas station. Four other cars were also having problems right after getting gas. Apparently, the gas station had just installed new tanks, and apparently they failed to bleed/flush the gas lines leading to the pumps. We found CR Auto on the internet and they arrived at the gas station within an hour. Rich, a partner of Charles, went to where the car was parked at the gas station that same night, then returned Saturday morning. He kept us apprised of the progress and diagnosis hourly. It seems that the gunk in the gas reservoirs killed her fuel pump. Rich was able to find another fuel pump, then install it on site. My daughter was back on the road Saturday afternoon, headed to Miami. As parents of a young woman, we felt secure throughout due to Charles’ and Rich’s responsiveness. It is difficult/terrifying to live in another country while your baby is driving to a work-site with a new job and new responsibilities, only to have the bad luck of getting gas at the wrong location. Thank you to Charles and Rich for prioritizing our daughter’s repairs and helping her to avoid difficulties at her new employment.Service: Auto engine diagnostic
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January 2023 by sara zigliotto
I am reading all reviews right now before leaving mine. What I can say about Charles is that maybe for a simple issue like changing a tire he can be efficient and reliable, but if the work is more challenging then he becomes a thief.My husband and I had him to come over to fix the fuel pump. After a couple of days the engine warning light was still on and another issue connected to the fuel cap came up.After 2 weeks the car was not ok and we figured that the job was not properly done and we contacted Charles again. He said he was out of town until the next Monday. It was Tuesday and having only one car we had to have it repaired so we told him we were going to the dealership as we have no other choice (and honestly I felt like we couldn’t trust him again on the car incurring in more problems). We then went to the dealership to have an accurate diagnostic and it turned out that fuel pump was leaking and whatever Charles put on didn’t fit and wasn’t pressed accordingly.At this point we had to get the job done asap and explained Charles we would like a refund either for the service or for the fuel pump.He requested for the receipt from the dealership and we gave it to him, then he said he needed the old part and he would go to the dealership and then he just kept finding excuses and didn’t want us to give us the initial receipt of the job he did and his company name information when we asked.That really feels like fraud.
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October 2022 by ANA PEREZ
I called and asked them to come over and check out my car and they told me the would in a hour an a half. The hour and a half went by and he never should up to the address and never picked up any of my calls after. Very unprofessional on their behalf.
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September 2022 by Blasé Blasé
Charles just worked on my car, he was on time, efficient, knowledgeable and inexpensive for the work he did. I’d definitely recommend him. I’ll call him first going forward.Service: Auto engine diagnostic
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September 2022 by T Alexandra
They came and replaced my starter working like new.
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July 2022 by DJ DJ
Never showed up and only made excuses.
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July 2022 by Taniesha Mcgriff
I was in the hot sun with my 3 month old when I broke down and I called CR mobile mechanic and he told me 30 minutes but came faster than that. When he got there, he was nice, professional and I got my problem fixed before he left. Me and my baby had a nice drive back home!! I thank him so much for saving the day!!! I would totally recommend him for fast professional service!! Thanks again!!
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July 2022 by Rachel Harp
wow quick and accurate grateful for him he came fast and did a amazing job on my car
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June 2022 by Joe A.
Unless you want to pay someone to ruin and destroy your car stay far away from cr auto mobile service!!!!not reading th2e reviews before contacting cr auto knowing the recipient was black I went against my judgment I had a alternator replace on 6/15/22 the car a daily drive went from greatest vehicle to 6/17/22 the car blew up and smoked I almost died on i-95 and before I contact Charlie and I formed him of my cars spontaneous aggressive vibrating and two empty screw bolts he left with the bolts after I questioned him about the bolts he had leftover I even told em prior to near death incident I feared something similar would accord he said I'll come check it out he completely ignored and blocked me I wish I read these review before contacting I will be uploading photos of car and making a YouTube page and Facebook to help spread
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March 2022 by Jon Josephsen sr (Shlongdong)
Never showed up for appointment no call back twice a big waste of time not beneficial at all
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January 2022 by Nees “neesheboo6” Rich
SCAMMER !!! RUN from Charles , he’s very unprofessional..He’ll take your your money and say the job is complete. Get to find out he didn’t change any parts. Try calling him he doesn’t answer my calls or text. Stop ripping off people who trying to make lifeServices: Electrical repair
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January 2022 by Miss
Was broken down,he came and diagnosed the problem and fixed it, my truck needed a coil replaced, now it drives great again! Thank you!
