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January 2024 by Melissa Metellus
Alex was very helpful, nice and informative. I would highly recommend anyone to come and see him to help with your storage unit needs. A good experience!
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January 2024 by Lynne Kornhauser
Made reservations last night. The supervisor called me this morning to check and see if I had questions. I came by today to register. She was WONDERFUL. Professional, knowledgeable, and patient. What a treat in this day and age.I'm so sorry I didn't remember her name but she was an absolute GEM to work with. Thank you.Happy New Year. KHH
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November 2023 by Miranda Hoosac
Quick and easy online application. You immediately get your unit number once you hit submit. Alex the manager was very helpful and made the process super smooth.
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November 2023 by nadine spence
I came to the storage all the way from Jupiter fl to west palm beach to rent the storage Alex was the GM that attended me, he was a excellent Manager he answered all of my questions and excellent costumer service I will definitely recommend him to anyone and everyone who’s need a safe and clean storage I’m in love with this storage way to go Alex I give you a thousand ⭐️
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November 2023 by J Hernandez
Setting up the unit was so easy, the person who took care of us at the location was extremely nice and professional. Very helpful
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November 2023 by Discodiva Mdc
Gladys at compass self storage is phenomenal. I am so glad that she’s here she made my rental super easy and went out of her way to make me happy! Thank you so much I’m looking forward to a long and happy relationship with compass storage. Thank you.
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November 2023 by Anton Kirindongo
Alex was so accommodating! Very professional and informative. I ended up committing to a unit. I’m very grateful for the customer service and space received. Thanks again!
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November 2023 by Jen
The owner called me 8x following an online request that I was interested in a small unit. That should’ve been the first red flag, he was too eager to get me into a unit. The service was okay and he offered many upgrades and add ons, part of his job as an owner.Every year the monthly fees continue to go up. I was at $110 for the 4x4 unit when I submitted my move out notice - It started at $46 per month 4yrs ago. When you ask about the reasons for a price increase, his reply is - “I don’t know anything about that.” Then proceeds to offer no information about someone who would know something “about that.”Alex will chase you down for using the front entrance as opposed to one of the side entrances to get to your unit.The front desk staff has always been nice. Alex is the problem but unfortunately he is the owner and likely 1st time business owner who is really “feeling himself.” Likely listening to one too many self-help podcasts and trying to tap into his “self worth.”Never Again!
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November 2023 by Leslie Gleeson
Alex was helpful and explained everything very well. He was a great resource for moving assistance! The facility is beautiful and clean. I highly recommend.
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October 2023 by karlee feldner
These units are the cleanest and most well kept I’ve ever rented. The customer service is exceptional and the manager Alex was polite, helpful, and professional. I highly recommend this company
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September 2023 by Karen Mahon
Alex was amazing…. He helped me to get everything organized. Great service.
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September 2023 by chris F
Alex communicate the difference options for my family needs. He is very kind and respectful. He answer all the questions that we asked
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August 2023 by Bernice Young
Tiffany is amazing and cares about her customers. She’s truly a professional and enjoys her job. This is the best Storage choice I could have made. Thanks Tiffany for being the best with a beautiful smile. I truly appreciate you!
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August 2023 by Krystle Clark
This is my second round with compass storage, they have been so good to me and my family. The place is always cleaned, the staff answers every questions and or concerns, it's affordable and open everyday. Compass storage has ac in every building to keep our personal belongings safe. They have equipment available at all times, elevators to make moving easier and safer. I will always use compass storage for now and in the future. I would recommend Compass Storage to everyone to use. I want to thanks the staff for all their hard work and understanding with their customers.
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August 2023 by Nadege Etienne
The customer service is amazing!! The employees are very kind and thoughtful. They take the time to help you when things are rough. I would highly recommend