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March 2024 by nydeltasig
After I payed $150 I was told the screen froze during receipt printing and would have to pay again , this time on her personal phone. Very strange! I have receipts for my credit card charge but I still was not able to leave the store with my purchase. This cannot be legal
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October 2023 by mark rydman
Very kind associates, great sale prices. I didn't intend to buy anything that day, but buy one, get one for 50% off encouraged me to buy 2 pairs of shoes.
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May 2023 by Cynthia Banks
I lost the receipt & deleted the email and can’t find either ? but her name was something like Heimyha. (I may have spelled it wrong I am sorry in advance). It was the best customer care I’ve ever had in that store. She helped find sizes and helped me to the register as well it was the best customer service I had in any store that day and I went to a bunch. It was 5/5/2023 yesterday around 12:45 pm. She was super friendly and kind. I was very grateful for the assistance it made shopping easy and enjoyable.
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May 2023 by Renata Ville
The lady Lygia that helped me went extra mile to let me knows that they offer 20% discount if you work in healthcare! She was very kind and helpful. Hard to find these days! thank you
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April 2022 by Randy Caputo
I really like their shoes. Great service. Staff was very friendly and helpful.
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January 2022 by Keith Brumm
Excellent selection at great prices and full of inventory for all sizes! I sometimes have an issue with finding size 13 and it wasn't here.
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January 2022 by Fortners Garden
...I found a pair of simple pumps, medium heel and comfy flex sole.
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July 2021 by Vernestine Palmer
I love this place I look for opportunity just to go buy a pair of shoes are in new purse the customer service is great the employees are great and the product is excellent can't wait for my next shopping spree
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July 2021 by Crystal Nelson
Love this store
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April 2021 by Brendan Sullivan
Bought shoes here for about 3 years. Went in and inventory is bad. Store is disorganized. Customer service was bad and also rude. Shop online or Nordstrom rack also carries similar shoes in this store often for a better price.
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January 2021 by Ariel Soria
It was great, friendly staff and great prices.
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December 2020 by T Battle
Always love to shop there, even when I don't need new kicks. Great staff and clean store!
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October 2020 by Zac Mazur
Being a long time Cole Haan client who has over 15 pairs of Cole Haans currently in my collection and having bought well over 30 pairs in my life, I am very disappointed to write this review. I have a defective pair of Cole Haans lightly used and the bottom split. For nearly 3 months I have been doing everything the store and the customer service company number has asked and they keep losing the information, or pointing me to a new direction. I would love to have a very simple replacement pair, but they can't do that. They keep asking for repeat info.The client service is equivalent to Comcast/Xfinity or calling a company that does not speak English. This has been such a terrible experience that I will no longer by a pair of Cole Haan's again.Lazy, uninterested, unaccountable, and clueless. Very sad the people I have communicated with represent the company.
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August 2020 by Isabel Lynch
Lovely store, good quality of their merchandise.
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September 2019 by Geneen McGriff
Great Customer Service!
