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March 2024 by jack Connell
Dr Aling was very good, but getting my glasses with Icare insurance wasn't a good experience. I was given 7-8 pairs of glasses to choose from in a box mostly kids and womens. Seemed like real cheap frames. There was only 1 pair that fit my face. I took them because it was at the end of the year and I had to use my insurance credit. The man made up some story about that what you get from Icare. I recently found out that my 300.00 glass allowance was towards any glasses they had. The man was also not polite at all. I will never go back, and I don't recommend going there with insurance!
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February 2024 by Edwin
Paid $200 for kids glasses,never got the glasses,wouldn't give me prescription for glasses,no refund and yet claimed I owed $100.00 more with insurance/real joke/bunch of Clowns.
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February 2024 by Taylor Dougherty
I’ve been coming here since I was 15. I’m 24 now & Dr. Aling has always been an amazing doctor. I don’t understand all the bad reviews on here because he’s truly great at what he does. The receptionist is super nice & helpful as well as the guy who helped me find my frames. I was sad to not see Katie today, but he was just as nice & genuine as she was. I will always recommend this office to anyone.
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January 2024 by Larry Fleck
My brand new glasses are digging into my ears and killing me!!!Also, the right lens isn't right, been blurry since I got them so I'm on my way back there now.Thank you for the adjustment, we're almost there; I'll be back tomorrow.Update: I have returned and bought a different pair of glasses; the Dr. and staff have been great at helping with making sure they fit correctly by adjusting them so I appreciate that.I'm hoping I can get them adjusted tomorrow one last time.
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July 2023 by La Lola
The best atencion with Dr. Bryan Aling and staff. Professional and fast service. I have been visiting this place for more than 10 years. Love it and my children too. ❤️
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April 2023 by Barbara K.
I cannot see the review I posted. This place is a fraud! The man selling the eyeglasses literally grabbed my debit card after he shouted out different prices for a pair of glasses. He flails his arms and talks loud. Very old equipment. I had to correct the man selling the glasses to me that yes, indeed, my regular eye doctor's practice, has a one year warranty on both the frames and LENSES. This man argued with me and said "nobody does that". Too much energy drinks. The secretary may look a bit......but she is quite pleasant and fair. There is only three people that work here- Doctor, secretary, and this man. My child's lens popped out of the frame the first week he had these glasses! I really wish I read these reviews before coming. I advise anyone reading this-do not waste your time-you will end up disappointed and angry. Then you have to spend time making complaints to various agencies, your insurance company, etc.
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February 2023 by Saul Pineda
Be aware of this place! I’m not the only one they ripped off . Sold me some used chewed up glasses as new and denied everything . Stated it looked like a dog chewed on it when I clearly don’t have a dog. And very disrespectful!!!
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January 2023 by Lanie
By far the worst experience ever. This place is a joke they don’t meet any high expectations. The receptionist is rude and unprofessional does not have a pleasant personality. There’s a guy that works there which I am adding his picture. The receptionist will be added as well. And he doesn’t help what so ever I left my glasses with them for a whole month to fix and they never even sent it to the lab he lied because the receptionist told me they never did. That’s so unprofessional & I paid for what nothing. The glasses were not scratched when I gave it to him but then magically they were. The guy is extremely rude and loud for no reason like your services are garbage and the reviews are lies. Stay away from this unprofessional & stealing place. BEWARE THEY STEAL YOUR MONEY AND TRY TO NOT GIVE YOU THE MERCHANDISE. I did not take those messed up glasses and I will be getting my money back. You are not above from the law. Do not start lying on me because I did not give you the glasses damage so lie all you want with your unprofessional & stealing employees. Saying I need to pay an extra $200 because you don’t carry the same glasses let’s be serious. The lens was not messed up it was the frame itself the screw came apart & it was suppose to be an easy fix but yet it took a whole month and you never sent it to the lab even your receptionist tells lies with that guy y’all are stealers. BEWARE OF THIS PLACE SAVE YALL MONEY.
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January 2023 by Lynnette N.
I have been with Dr Aling for about Five or six years. He is always positive and knows what he is doing. I have never had any problems with my prescription eye glasses. My family and friends go to Dr Aling and they love him too. I totally recommend him.
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January 2023 by Nathan Rojas
Very professional secretary. Dr. Aling is humble and kind. My glassses came in one week! Thank you for letting me see properly! 5 stars!
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January 2023 by Arishema Moncrieffe
I have been a patient for years and every time I call I can never get an appointment. It’s always next month and they will not see myself and 3 kids on the same day.
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September 2022 by Chamere Littlejohn
I enjoyed the entire process! Fromgetting my eye exam to picking up my eye glasses! I recommend! 10 out of 10!
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August 2022 by Brenda Barron
This is my experience when I visited Dr. Aling office. I have glaucoma and referred to him for further testing. After the eye examine, he told me that I needed new glasses. The glasses I had were only 6 months old. He said that he had Gucci frames that he wanted me to take a look at. So I found a pair that were grayest and looked nice on my face. My granddaughter liked them as well. He quoted a price of approximate $600. He took my Medicare card and a flex card that would cover most of the price. He ran the cards and then asked me for $364 that he quoted as the balance and my portion to pay. So without realizing I was overcharged I gave him my credit card. When I picked up the glasses I did not receive Gucci frames they were Guess frames which I did not notice to the following day. When I called the office to inform them, I was told that I got the frames that I asked for. He also told me that I never had a conversation with him about Gucci frames. I never looked at any other frames. What an insult to my very intelligence (a blatant insult to injury). When my healthcare provider contacted him they were told that I received the frames that I requested and that I owed him an additional $341. They also said that the cost of the glasses I received where $914. This amounts to FRAUD and the oldest trick in the world called "bait and switch." I know that there are other victims out there because Greedy people do not stop until they are CAUGHT with their hands in the cookie jar.Wellcare - $300Flex card - $250My card - $341TOTAL - $941Never received a receipt which would have showed me he changed the price and I did not think to ask for one. Also, you should be given a written prescription, but again, never got it.
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August 2022 by Julianne Artemyeva
I have been bringing my kid to Dr Alings office for a couple of years now and always have a great experience. Dr. Aling is kind, professional and always makes my daughter feel at ease. Milton at the front office is absolutely amazing. He helped us find the most perfect pair of glasses for my daughter and made sure the process was smooth and fast. Would recommend Dr. Alings office to anyone.
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August 2022 by Jason B
Worst place ever . Rip of prices and called 3 times to get a copy of my receipt for insurance reimbursement. They refuse to mail one but when I drove 90 minutes out of my way to get one they couldn’t give me one. So I’m out $200.
