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February 2024 by Savanna C.
Geek Squad sent me a phone with a battery change warning and said it "passed certification." Took it to the store and was told by one person to come back later after I had backed up data to the cloud and exchange it for a different phone. A new associate was with me when I came back and was very rude. Very disappointed with the service.
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February 2024 by Roach Factory
Friendly staff delivered my order straight to my car :)
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January 2024 by roberto folco
Very good service and wide variety of products
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January 2024 by Azalea Gonzalez
I left pleased, a place made to please the public, congratulations
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January 2024 by pepe lopez
The most!!!!
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January 2024 by Carlos Sandoval
I never wanted to set foot in the store again. I’ve managed to do it for the last seven years because it’s just another garbage Tech store.It’s been around for 20 years and CUSTOMER SERVICE has I’ve gotten actually worse!I have an iPhone and I have Apple plus care on it. Apple said they were an authorized Apple repair shop. I explained to Apple to the best of my ability that my phone has a hole in it but it definitely has a little cracks coming out of it when I finally got to the store and was helped, but a 25-year-old kid behind the counter, looked at it and started making weird faces. He didn’t say a word to me and took it to The back. He came out and said that they would not be fixing it because it was a hole and not a crack. I said if you look closely there are little cracks coming out of the hole, technically how can you put a hole into a phone without without cracking it doesn’t make sense so then I actually spoke and I said may I speak to the man that’s making the decision. He flat out refused. No explanations lean towards me in the counter and started giving me attitude. I usually I’m not this, but I was this night because I just gotten done working 12 hours and I was covered in dark from head to toe. I’m 6 foot, 200 pounds and geek because he was taller and bigger and fatter and his voice was louder than mine that he was going to make his point. The point is don’t bother to go in there save yourself to grief and if you ask to speak to a manager, which is a very reasonable request specially, when he is the one making the determination whether your phone gets fixed or not, you should be able to speak to him he was only 25 feet away behind a rubber curtain. The reason he did not come out is because I had a valid point the screen on my iPhone is damaged. According to Apple they will replace it. That’s why you buy the extra care. That’s why you pay the extra money, but it will be a cold day in hell when I would give these people my $1300 phone, when I can’t even get a manager to walk 25 feet and talk to me face-to-face you have been warned
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January 2024 by Sandy Silverman
Not what they used to be but still handy cor a quick pick up or for hands on cor tech
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January 2024 by donald gildersleeve
More employees concerned with watching for theft than available to assist with getting items locked up . Insufficient cashiers , the wait time is unacceptable. Putting profits above anything else!
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January 2024 by Paul Krestik
Poorly organized and not much in stock for what I was looking for. However found what I needed on their website and ordered. But sales clerk didn’t even offer to look on line for me.
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January 2024 by Jairo Castro
good place to buy technology and home appliances
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January 2024 by Nubia Norato
Good customer service and on time
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January 2024 by Hollando Mathurin
Waited for over an hour and no one helped someone attempted to several times but never had the time to help me out completely different from what I remember of Best buy.
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January 2024 by Daniel Beard
I had a really good experience with getting the right laptop for my needs. Very knowledgeable, concise, and helpful. Thank you Best Buy, always a pleasure doing business with you.
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January 2024 by RAUL ROJAS
SANTIAGO IS A KEEPER, BERY COSTUMER ORIENTED, HELPFUL, COURTEOUS. ?% The Best!!
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January 2024 by Wheelchair services
Customers have to put their names on the list before getting service ?