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December 2023 by Surinder A.
Amber helped me to find the required tools. He went above & beyond expectations in helping me to complete the job without any hesitation.Store no is 7783Have a great daySurinder Aggarwal
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November 2023 by Angel M.
I had the pleasure of visiting Advanced Auto recently, and I must say, I was thoroughly impressed with the level of customer service they provided. From the moment I walked through the doors, it was evident that this establishment was committed to going above and beyond for their customers.One aspect that stood out to me was the personalized attention they offered. The staff at Advanced Auto took the time to understand my needs and went out of their way ensure that I found the right parts for my car. Not only did they provide expert advice, but they also carried the parts to my vehicle, sparing me the hassle of having to do it myself. This attention to detail and willingness to assist truly set Advanced Auto apart from other automotive stores.Additionally, I was with the organization and cleanliness of the store. The layout was well thought out, it easy for customers to navigate and find what they need. The shelves were neatly, and everything was clearly labeled, making the shopping experience efficient and enjoyable. It was evident that Advanced Auto takes pride in maintaining a polished and professional environment for their customers.Moreover, the staff at Advanced Auto demonstrated a remarkable level of knowledge and expertise. They were able to answer all of my questions with ease and provided valuable insights that helped me make informed decisions about the parts I needed. Their vast understanding of automotive products and their willingness to share their knowledge was truly commendable.Overall, my experience at Advanced Auto was nothing short of exceptional. The attention to detail, personalized service, organized store layout, and knowledgeable staff all contributed to an outstanding customer experience. I left the store feeling confident in my purchase and grateful for the level of service I received.I highly recommend Advanced Auto to anyone in need of automotive parts or accessories. Their commitment to customer satisfaction and their dedication to providing a superior shopping experience make them a standout in the industry. I am grateful for their exceptional service and look forward to continuing to rely on them for all of my automotive needs.
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November 2023 by Ron W.
I recently had the pleasure of visiting Advanced Auto, and I must say, I was thoroughly impressed. From the moment I stepped foot in the store, I could tell that this was a place that truly cared about providing exceptional customer service.The first thing that caught my attention was how well organized the store was. Everything was neatly labeled and easy to find, making the shopping experience a breeze. It was clear that the staff took great pride in maintaining a clean and efficient environment for their customers.Speaking of the staff, I was blown away by their knowledge and expertise. As soon as I walked in, I was greeted by a friendly associate who genuinely seemed excited to assist me. I explained what I was looking for, and they immediately knew exactly what I needed. Their extensive knowledge of automotive parts and accessories was truly impressive.But what really set Advanced Auto apart was their commitment to going above and beyond. Not only did they help me find the right parts, but they also offered to carry them to my car. This small gesture made a world of difference, as it saved me time and effort. It's these little acts of kindness that truly make a difference in the overall customer experience.Overall, my experience at Advanced Auto was nothing short of exceptional. The combination of their well-organized store, knowledgeable staff, and commitment to outstanding customer service left a lasting impression on me. I left the store feeling confident that I had made the right choice by choosing Advanced Auto.If you're in need of automotive parts and accessories, I highly recommend giving Advanced Auto a visit. You'll be greeted with a smile, receive expert advice, and experience a level of customer service that is truly inspiring. Trust me, you won't be disappointed. Outstanding customer service and customer support.
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November 2023 by Marc W.
No reason to order on-line. 2 stars only because they had the item. Service no stars. Ordered on-line so I could save some time. Got my comfy and after an hour went to get my item. Got this:When picking up your order, please be prepared to provide:this email or your order confirmation emailyour photo IDfor Curbside Pickup, please call the store whenCalled when I got to store and was told we don't do curbside pickup. Ok I will go in. Three or four employees no customers. Went to pickup counter no one there. Employee asks what I want? Hmmm at pickup counter. Told him I was there for my pickup. He took me to another register and after a few mins said no one had pulled the item? I went and got the item. He had to go back into the register to complete the transaction. Waste of time as it would have been faster to just go in and buy. Bad attitude and service.
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June 2023 by LV L.
Nick and Ronaldo were beyond helpful. They took time with me and my overwhelmed self as my battery was dead, and they helped me with the whole process. Ronaldo made sure I knew my options and what was most fitting for my budget and Nick walked me through the whole process and took time explaining all things to me i never knew, but should have known. Both employees have superb customer service skills.
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January 2023 by Christina S.
I purchased an alternator for one of my cars at this location about 7 months ago. I ended up not using it, but procrastinated on returning it, and let it sit in the trunk of my car for 7 months. Fast forward 7 months, and I finally decided to take the alternator back to advanced auto, hoping I could at least get a store credit. I called ahead and spoke to Patrick, to verify I could still return the product. He confirmed that I could for store credit so I made the drive to west palm beach from Boca raton where I live (the advanced auto parts store in Boca denied my return). Patrick was there when I arrived, and he kept his word, by accepting my return with no questions asked, and was even able to refund me in cash! I was so pleasantly suprised by the great customer service I had to write this review:) thank you Patrick!!
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November 2022 by Zack G.
If I could give zero stars, this store should not be open and every single person in that store should not have a job ever in life because they're all useless. No one knows anything about cars they're all disrespectful they don't know how to answer any questions highly do not recommend.
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May 2022 by Cheryl D.
I needed a battery for my car today and the service was excellent! Jonathan helped with my purchase and installation. Very knowledgeable! I've been their customer for many years. I have been a loyal customer for years and would not consider shopping anywhere else.
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October 2021 by Todd G.
If you enjoy wasting your time and standing around this is the place for you. Unbelievably poor service.
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October 2021 by Gina S.
My five star review is for Jonathan. He was outstanding. We haven't had customer service like that in a lifetime. Very personable, knowledgeable, friendly and professional. Thank you Jonathan for making our day! The Ducati riders
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April 2021 by Erik H.
Got turned down by 2 other places (one being a advanced auto) to get my check engine light scanned after a long day of work. Called ahead to THIS location and was told they'll scan my code. I arrived and got helped quickly by the employee I spoke with. Would definitely recommend this store over the others in that area.
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February 2021 by Brunhilda Cys
The guys were great. in and out in no time. thank you!
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November 2020 by Will T.
there are many people pretending to be working but no one really is working. i had a simple purchase of wind sheild wipers. but they had no cashier just checking out straight buys. i got "ill be right with you " as he ran around doing nothing. it's the worst location for customer service. save your money and time, buy online. instead of thirty dollars plus tax and waiting for nothing over 10 mins with no line i bought it online for over less than half the price. don't waste your time at this location it's so disorganized it will take you forever to buy any simple product.
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July 2020 by Yanni H.
Just received the best customer service in a long while. Assisted by Jonathan who was efficient, knowledgeable and kind.
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November 2019 by Lisa C.
This was my second time stopping at this location. On both visits, I purchased the Rain-X windshield wiper fluid. My initial visit was for the purchase of two bottles and the I bought one on the second visit. The male cashier with the cool ink assisted me on both occasions. He was extremely friendly and did a great job attempting to up-sell me on the second visit. Side note: Bank of America is offering a 10% cashback deal at this venue. Finally, this product is on display as soon as you enter the store.