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July 2023 by Bendy Jean Baptiste
When you stuck with your unrepaired car, and everyone in this company starts to tell you they are not Mecanic, you will understand that I advised you to refused to go this location at all cost!Service: Body & Trim
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June 2023 by Logan J.
(Palm Beach Location) My 2020 ford explorer was brought in for repairs from an accident. I called this location to see when my car would be finished. The phones do not work because there internet doesn't work. I had to drive over to the location to see when my car would be finished. I get there and the car had been sitting outside in front for two days repaired. The only way I knew my car was finished was because I had to drive there to see for myself. Once I go inside to pay my deductible for my car the lady says oh the numbers aren't matching up, I'm going to have my writer finish it up and we will have your car ready by the end of the business hours. I go back to see if it was finished and she told me the writer has left for the day, they will get back on it tomorrow to have it finished for you. Im upset with this location because they tell you when the car will be finished but you go back the same day and everything has changed and say oh it will be tomorrow when you get your car back. My brother in law also took his car to get repaired and once they released the car to him they didn't bother making sure the front bumper was on all the way on because when he got home the whole side piece was sticking out on the bumper. This company does not check to make sure there job is completed and done professionally nor do they communicate, you have to show up yourself and ask questions instead of them calling you and giving updates. DO NOT RECOMMEND TO ANYONE AND NOR WILL I EVER COME BACK TO THIS LOCATION.
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February 2023 by Harvin Mendoza
Feel they could be more attentive to things but corrected their mistakes so I'll be fair maybe wash the cars before returning them to blend the work a little better and actually read the repairs that are required before calling someone and telling them their car is ready when it clearly isn't. The guy in the office is very professional I gave him a earful and he handled it very understandable given it was their mistake
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February 2023 by Agent Sundas
Here is the response from the Engineers: Those are broken underbody shelters, due to a collision with some object hit by the car. They are part of the bodywork, they have both protection and aerodynamic functions (now that you have ruined me, what do you answer? ) #allstateinsurance # a1bodyandglass
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November 2022 by Chris McCray
This place was such a hassle. I booked a appointment for my car to have a simple estimate done. I waited almost 2 hours for some guy to come out and saying Minka wasn't going to be in for another 30 minutes. Ridiculous. Like if you have a job to be at you should show up on time and not have ppl waiting for you guy's.
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September 2022 by IsraelGilbert Photography
They are awesome. #perfection
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August 2022 by Neil Weintzweig
Went there today for appraisal to paint 2 small parts of my mirror. Was greeted with horrible customer service by Minka Bernardo. She acted like she was doing me a favor by giving me a estimate. With that attitude I would not let them paint my toenail.
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August 2022 by Marc Duprey
Very poor Communication they were telling me days that my car was going to get done so I kept calling off of work and today my part came in which was a hose and they still haven’t put it in and told me that my car was going to get done today so it’s another day that I called off work and the lady at the front desk clearly does not like to do her job because I called on a day they were open and no one answered the phone even my insurance adjuster called and they did not answer them either it is ridiculous I would never use them again
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July 2022 by Charles S
I went here about a week ago for an estimate. I’ve used them in the past but won’t use them again. When I arrived in the lobby the lady at the front desk was on the phone for 25-30 mins talking about a eye surgery she had/was going to have. How unprofessional to have a lady on the clock dealing with personal issues right in front of me. I was never acknowledged and thought someone else would take care of me. I left this establishment after waiting 30 minutes with no one attending to me. I won’t return. Their work is solid but their customer service has gone way downhill!
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June 2022 by CJ Snyder
Their work is horrendous. Paint has waves and they over sprayed the chrome on my car black. They left the inside a mess. Bondo and overspray is now on the inside of my car. Also, they never paid the bill with Enterprise, so I was overcharged over 200$. Stay away if you want quality and a place you can trust. Total crooks.Service: Painting
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April 2022 by Geo Martinez
First issue with them was that they refused to fix just one issue I had with the car unless they fix everything for “liability” purposes. Regardless I dropped off my car over a month ago. I only went with them because they told me it would take 2-3 weeks at most For my car to be finished. We are almost 6 weeks in now and nothing.Other issue I had was that they lied to me those first 3-4 weeks telling me their just waiting on parts that were already ordered. After almost a month, she then told me that they actually haven’t ordered anything, that they’re waiting on the insurance to approve their estimate. This is after she also convinced me to make a claim through my insurance instead of paying out of pocket because it’ll take the same amount of time.Now we’re going on to 6 weeks and the car is not finished and they keep telling me a date that it will be finished. And not coming through with that day. Very deceiving company. First and last time going through them
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March 2022 by Napoli Gómez R.
They performed excellent job with my two left doors that was damaged by a small collision!
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February 2022 by Brina Rollins
The work they did was flawless.I could not tell that the car was hit. The paint matches the original. The staff was very professional. Most important and convenient was a rental was on site and they checked it in for me.
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February 2022 by Terrale Brown
Great customer service and professional auto repair services. Very quick and inexpensive repair compared to dealer recommendations.
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December 2021 by C Britten
My family has used A1 body & Glass on3 other occasions. We have had a wonderful experience every time. The manager at the West Palm Beach location is absolutely wonderful. Great personality, professional, andcares about the customers. I will be using them again for sure. I can’t say enough nice things.Services: Body & Trim
