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March 2024 by Amri P.
Gray shirts in here are all young punks that know nothing about cars or tools and are extremely uneducated and need customer service training this place is terrible now will be leaving 100% for New Jersey down the street,they have lifetime warranty on tools for duralast however they gave me extremely hard time until I said I'd call HR moral is go somewhere else
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February 2024 by Carlos Colon
Very helpful
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February 2024 by Angel L Perez M
Very grateful with the service of Gabriel Pérez, very polite and professional with the customer 100 percent satisfied with the customer service of this store
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February 2024 by Carlos D. Alvarez Conde
Quick and correct attention.The store is generally well stocked.Good return policy.Its very efficient staff.Thank you ...
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February 2024 by Carmen López Bravo
Worst customer service ever
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January 2024 by Andy Vallina
THANK YOU ALEX!With a family of disabled people when your only car breaks down and your on a budget its stress full. Alex, the manager at Auto Zone SW 8st West Miami, not only dedicated himself to help me with my specific issues but assisted me in finding the best solution at the best price possible. I was so stressed but seeing someone care and see your situation was an incredible help in calming me down. I couldn't have don't it with out his help. This email should have gone out 2 weeks ago but imagine no car during Christmas. Alex, thank you not only did you help me but you where still able to give instructions to your employees and help attend other customers, I give you kudos in a world that good caring customer service is rare. Again, thank you from my entire family!
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January 2024 by Selina Turkes Arellano
Enrique helped me change my car battery and I’m so thankful to him! I was stressed and worried but with his help I got a great battery with 3yrs warranty and he replaced mine on the spot! I was off to work in no time, a big thank you to Enrique for your professional help :D
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January 2024 by Jose Munoz
While being an AutoZone the employee nicely told us to get out of the store because they can’t do a battery check, because apparently it was closing and it is 6:29pm. even though our vehicle is in front of the door and they we’re asking 50 bucks just to help. Customer service was really bad.
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January 2024 by Marlon Couso
Excellent service from Alex helped me with my waipes to find the best ones and install them in my car.??
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January 2024 by Roberto Valdes
I came to scan my car. I have the check engine light on, they told me that they are not providing service because the scanner is broken. Is this company's advertising misleading? I see several reviews here that have to do with that topic.
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January 2024 by Yojaine
Everything you need for your car is within your reach from 1 to 10, 10
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January 2024 by Lynda Velasquez
The employee Gabriel Pérez helped me perfectly with the doubts and problems I had, very grateful for the service
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December 2023 by Marinela Sanchez
They are the worst, they insult the customer with their treatment, I don't know which of the two is worse, the salesperson or the manager! They don't care at all about the customer and I will never go back to that place!
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December 2023 by Olmo Mantilla
This place is quite expensive
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October 2023 by Jordana Gutierrez
Very kind man helped me out. He dropped a good amount off my total to help fit my budget. Very friendly
