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November 2023 by Mr3dPHD
As far as Goodwill locations go, this one is relatively clean, well kept, and has a friendly staff. It's also pretty large with a nice selection of items including a jewelry case, home goods, clothing (of course), and costumes.
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November 2023 by Rosie torr
I was previously told that you have a week to return ELECTRICAL items if they don't work. I just left this location because the cashier said no and pointed at my receipt where it states as follows. "Textile items can be exchanged within 3 days of purchase with a receipt and original tag. All other items are final sale."Due to their questionable business practices and price hikes I was previously considering not stopping here anymore. Now that they sold me a broken item and won't take it back, this will be my final purchase. Bye bye Goodwill.
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November 2023 by Grace Soto
Please donate to local thrift stores that have reasonable prices. If you need a suggestion, Genesis House Boutique provides emergency services to women and children.
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November 2023 by Carrie W
Careful, Someone is marking up items really high this week. $20 on broken messed up items that don't price out at all.
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October 2023 by Johnny Holmes
They had a guy arrested for taking clothes from the outback donation area. The guy was "stealing" but I am pretty sure people donate this stuff to help the less fortunate. What happened to the days of Goodwill helping people?
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October 2023 by Julie Albritton
Everything is overpriced. No one wants to pay $20 for a used pair of shoes.
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October 2023 by Tim miT
Why is everything priced above new ? this is all donated USED merchandise. Just ridiculous
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September 2023 by B-Z Lovett
A neat surprise, it’s right next door to the hotel we stayed at for a few days. As others on here have said, I agree; their pricing is now so ridiculous. Isn’t Goodwill supposed to spread GOODWILL? Isn’t it a place where families/individuals of lesser means can find affordable clothing and furniture?NOT ANYMORE! It seems like w/ all the changes, someone new is in charge and is running the place as if it’s Home Goods, TJ Max, or DDs Discount. I notice the sign no longer says THRIFT store, it says RETAIL store. Perhaps that explains the rise in prices?
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August 2023 by Lenin Lopez
Bought a juicer here and a breadmaker for less then $12 each. Really nice service and everyone who shops and works there is very friendly.
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August 2023 by Gina (Aleigha32113)
Never was too keen on this store. Donating is easy when I've had clothes to donate.
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August 2023 by Andy Walker
No changing rooms now so you can't see if clothes fit
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August 2023 by joe ellison
revised on 7/18/23 I hve visited 3 goodwills, the locations in Palm Bay and West Melbourne are both very close to I-95, the one in north Melbourne is about 5 miles east of 95 on Wickham road. All are in safe areas, are open 7 days and I think all are open until 9 pm. Note that the employment agency is no longer there. These are big thrift shops and almost every time I go there the clerks are bringing out more stuff. There is always a large selection of men's clothing in decent shape at reasonable prices. IAs of 5/21ish, the Goodwills have drastically reduced their selection of books, cd's, and dvd's. Their isn't a big furniture selection: for that you will find that CITA thrift shop on US1 in Melbourne usually has a much bigger and nicer selection. There is lots of knickknacks, wares, and other assorted home and office junk to sort through HOWEVER, on my last visit to the Goodwill in West Melbourne, I found that knickknacks had been stuffed together into ziplock bags or wrapped together in plastic wrap. Meaning that two, three, four, and so on items are packaged together so that shoppers must buy the package and cannot separate out an individual item. What's worse is that the items don't necessarily go together; so that shoppers must buy whatever the stores have chosen to group together to get the one item they want. For instance, a vase might be packed with another vase that doesn't match and along with an odd cup or glass or figurine or two. I was told by a clerk that they will not sell you the item you want if you bring it up to the cashier by itself. Huge women's clothing section and they do have lots of men's and women's shoes but the men's shoes for some reason are absurdly priced. Note that all clothing prices have gone up a couple of bucks and the last time I went a coupleof months ago, the fitting rooms were blocked, so no trying on clothes. I'm finding that some stores may have some sanitizer around somewhere, but they dont' necessarily have it by the front door anymore. There are blowers in the bathrooms, no towels. There are at least two or three cashiers most of the time so there's not much of a wait to check out. The store in Malabar is a bit smaller than the other two, mostly clothes, even less furniture, and their junk somehow is just not the most fun to sort through. Traffic in that area is a nightmare. There are many other little thrift shops nearby that might be worth checking out. Most don't advertise so you have to do some research to find them.
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August 2023 by Layla S.
Goodwill as a whole has become, quite opposite to its name, a greedy organization. The drastic price increases on FREE and ENDLESS inventory should not be how this corporation fuels its expansion. Instead of passing this cost to customers, why not take it it out of the CEOs $500k salary. Also the removal of dressing rooms, in a careless knock to their customer dignity and experience, was clearly a measure to reduce theft and the staff required to clear them. This does not make sense for two reasons: 1) suppose someone is stealing your, again, FREE inventory, don't u think they probably are in need of good will? Shouldn't we encourage people to take the clothes they need to live with dignity or interview for jobs? 2) isn't another claim of goodwills value that they employ people in need of jobs... and they're trying to eliminate those jobs asap by removing dressing rooms...okay....When you price items at or ABOVE retail value when we all know retail quality is not what it was in the 90s.... You are not giving me incentive to buy your plastic polyester clothes over the ones at fast fashion retailers. You also do not have knowledgeable staff who often price items far above their value just bc they recognize the brand. These items will head straight to the landfill bc you have failed to meet customers at the correct point of the demand curve. Goodwill is becoming a part of the wealth inequality and fast fashion machines and I will be making extra effort to shop from local charity stores in the future. Also if you think resellers are responsible for these price increases and not pure greed, you clearly don't have an inkling as to the dynamics of vintage and resell markets
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August 2023 by Lily C.
Large store with a lot of department necessities. I donate their often and they are very organized.
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July 2023 by Kathy Charest
You have lost my business. Over the past several years I've donated thousands of dollars worth of goods to this organization. They take that FREE stuff and put ridiculously jacked up prices on it! Example: I saw a pair of shoes today with a sticker for $14, they were disgustingly dirty, had stickers all over them and the soles had spots where it was worn completely away. Are you serious?Now, with their new "remodel" project, they got rid of the 6x12 foot space that use to hold 3 changing rooms. Now you cannot try on clothing. So you have to buy stuff you "think" might fit, drive all the way back home, try it on, and if it doesn't fit, you have to drive back and get an "exchange" NOT a refund! The manager told me that "customers" prefer not to try on clothes in the store, and that they can try them on in the "safety of their own homes". I'm in my mid 50's and have been shopping at thrift stores most of my life, along with many of my friends and family members. We've never felt "unsafe" trying on clothing in the changing room, that's utterly ridiculous! In addition, the manager stated that they now have "much more" shelving space, except the old changing room outline was still on the ground and no "shelving" was put in that place. That is a garbage story and I told the manager that I am a customer and I do not agree with those statements at all. Apparently THIS customer doesn't matter. I will not be shopping at Goodwill anymore and I will certainly not be donating all my items to this store again. There are so many other thrift stores (Village Thrift, Genesis Boutique, Salvation Army, Promise Treasures, SPCA, CITA, Molly Mutt, Wings of Grace and many more) that support good causes, price their items reasonably and provide changing rooms to try on clothing.Goodbye Goodwill.