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March 2024 by Jonathan Taylor
We stopped in because MasterSpa got us with an impulse purchase over the weekend and so we were looking to understand if we had made a bad call and potentially cancel. I disclosed that we had purchased early into the conversation with the owner and I was so impressed how he continued to offer his knowledge to help and answer questions we had about the industry. In relaying the price we purchased for he confirmed it was a special deal and that he couldn't really compete. I normally don't write reviews but I'm rooting for any shop that looks out for the locals like this.They'll be carrying saunas later this year and I hope I can be one of their earlier customers. I really hope they thrive!
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March 2024 by Dennis Wright
Dan and his team did a great job! If you’re ever in the market for a hot tub, Hot Tub’s and More will treat you right!
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March 2024 by Brian Klenke
We purchased a hot tub recently and had a great experience. Some experiences that stood out were1)Putting cartoons on the TV in the showroom for our kids so we could actually look at the hot tubs2) Holding the unit we purchased in their showroom, Four Winds Caribbean 3, until our backyard was completed and ready for delivery3) Recommending an electrician4) Delivery and setup was a breeze5) Answering my texts at 7pm the night of delivery to walk me through Bluetooth connectivity so my daughter could jam out to the Frozen soundtrack.We love our new hot tub and couldn't have chosen a better place to buy it from. Thanks Dan! -Brian
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March 2024 by Delanea Shafer
We’ve had spas/hot tubs for over 25 years, and this was our 5th tub. Our purchase from Dan and Nicki was hands down the easiest of all! We were welcomed the minute we walked in, but never felt hounded. Dan made the whole process feel so smooth. The delivery and setup team (led by Chris Jones) were awesome. We are completely impressed with Dan, Nicki, and Chris. Hard to find good customer service these days, but this group nailed it!!
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March 2024 by gary reed
Very helpful family owned knowledgeable go to hot tub store in this area
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February 2024 by Jeanne Schroeder
My experience with Florida Hot Tubs & More was outstanding from start to finish, Dan and Nikki Eppard are truly wonderful and professional business owners.After looking for hot tubs for quite a while, I stopped by their store and was quickly educated on all the ins/outs of hot tub ownership, as this would be my first. No heavy sales pitch, just information and a folder full of what I needed to learn more on my own time. After doing more on-line research, and basically interviewing Dan over the phone again, I finally made the leap and purchased my first hot tub during my second visit to the showroom. Dan arranged a licensed electrician and a professional mover and installer to get the job done, both were excellent and professional, and within a week I had my hot tub, no issues at all. Dan followed up multiple times by text, e-mailed videos and more information about hot tub care, and I even received a hand written thank you note from the couple for my business.I have not encountered such thorough professionalism in many years from any business and with the quality of the hot tub I purchased and the outstanding service I received ( and still receive) I will recommend Florida Hot Tub & More again and again. Thank you Dan and Nikki!!
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February 2024 by Mike Maynard
After 19 years it was time to replace the old hot tub. We found Florida Hot Tubs and More through Google. It showed a 5-star rating. It's not often that you find a business that's truly worth this rating, but these guys deserve it. Dan covered all my questions, and he had the tub in stock. We saw it on a Saturday, and it was installed on Tuesday. His installation crew was professional, and they patiently explained how to use the features of the tub, even though they had to work and do the walkthrhru in a cold rain. I wholeheartedly recommend Florida Hot Tubs and More for your next spa purchase.
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February 2024 by Carlos Leon
This was the first place i visited when shopping for a hot tub and glad i did. Dan's customer service was second to none. If your in the market for a hot tub, this is the place to see!
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February 2024 by Clint Crumb
super nice people, very helpful and thoughtful. we love our new hot tub and how it looks and performs. We could nor be happier with the whole experience.
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February 2024 by Deb Babcock
From the moment you walk in the showroom, you know it will be a great experience. We were immediately welcomed and offered a cold bottle of water. After being in 192 traffic, this store was like an oasis. The showroom is beautiful! There are so many hot tubs to choose from; size and price point. The hot tubs are arranged nicely too so you can walk around them with ease. Dan, the owner, was so knowledgeable and explained all the details of the hot tubs he sells. He has over 25 years of experience and sells only the best quality hot tubs for every budget. He also sells the hot tubs right off the floor which we loved. We were able to select the perfect hot tub for the space we needed on our screened in patio. Dan also recommended an electrician; He hand selects tradesmen that can help with installation who he has experience with that pass his seal of approval! He has done all the homework for you! After reading all of the 5 star reviews, we understand why! We can’t wait for delivery and set up!
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February 2024 by Carol Lyle
We walked into their showroom and instantly felt comfortable, Dan and his wife never pressured us at all. But they followed us through the whole process. Put up with us stopping by with questions. We never had the idea to visit any other showroom. It was an awesome experience from the beginning. I personally loved stopping by and giving scrubbies to the mascot their dog “Buddy”.We had an on time and perfect delivery. Stress free. They set it up and we were in it the very next day!
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February 2024 by Heidi Fontana
Great experience all around and love our hot tub!!! We’ve been hesitant to buy a hot tub for quite some time and have checked out other companies but immediately felt welcomed and at ease walking into Florida hot tubs and more! Dan was very knowledgeable and an overall helpful person in helping us choose the right hot tub for us. The white glove delivery felt like a breeze and we absolutely love our hot tub! They even leave you a laminated cheat sheet for instructions on maintaining your spa! Thanks again Dan and crew!
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February 2024 by T Mennicucci
Great experience on the phone and delivery and setup all on time. A businessman you can trust and military discount
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February 2024 by Carol Chace
We purchased a Four Winds Spa from Florida Hot Tubs. Dan was great to work with and was/is very accommodating. Only used it once so far but definitely met our expectations. ?
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February 2024 by Johan Reitz
Dan was great to work with, we love our hot tub. Delivery and installation was fast and professional. I would recommend Florida Hot Tubs and Dan to any of my friends.
