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September 2024 by Zelma Maldonado
My Honda Accord stalled in the highway. The check engine lighyt started blinking and the car was losing power. Luckily I was near an exit. I had the car towed to this location. They found out it was the fuel pump which is on recall but Honda has limited supply of them. The service at the dealership was excellent but it a shame Honda decided to gamble with people's safety by not having this issue resolved.
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September 2024 by Wilfredo .Valentin
I've got nothing to complain about the salesperson service in fact Peter was more than helpfull with all the headaches that have come trough this process. My specific reason of the rating is that financial services failed at what should be the most important part of the deal for them... never got charged my down payment. About a week later as I'm drowning in work I get multiple calls a day trying to figure out a payment method wich they never find a way for me to pay remotely so my one day off I have to drive over 140 miles round trip to them to fix their mistake and zero effort from them to compensate me for my wear and tear of the new vehicle.
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September 2024 by Cindy Walters
I purchase a car on Jult 27, 2024 and now I cannot even drive the the because the team at Wesley Honda let my dealer plates expired which they told me personally they sent it over night on the 1 Sept and now it's the 6 of Sept 2024.(Mr. JACOB SAID" IT WAS NOT HIS FAULT AND HUNG UP ON ME") I HAS NOT TAGS FOR MY CAR FOR MY STATE NOR DUE DO I HAVE A REGISTRATION TO GE A TAGS AND I HAVE CALL OVER 20 TIMES TO THE DEALERSHIP)!!!! DO NOT DO BUSINESS WITH THIS COMPANY!!!!!
MR MAZ is currently (Sept 6/24) working to resolve my issues while apologizing for his co worker actions as fast as he can. I DEEPLY Appreciate!!!! I JUST wanted my to register my car in my state, hopefully that will happen within a few weeks. Again, I do hope we can work forward to to getting this problem resolve, thank for your help in this this matter so far, Mr.Wez. keep you posted
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September 2024 by Mike Toledo
I recently purchased HRV from Honda Wesley Chapel and the experience was nothing short of exceptional. From the moment I walked in, I was greeted with friendly and knowledgeable staff who made me feel comfortable and well taken care of.
The sales team was attentive and patient, taking the time to answer all my questions and helping me find the perfect car that fit my needs and budget. I never felt pressured or rushed, which made the process so much more enjoyable.
Pedro, my sales guy, is the best and he ensured I had all the information I needed to make an informed decision. He took the time to explain all the details, answered all my questions, and worked hard to get me the best deal possible. It’s clear he genuinely care about their customers and want to provide a positive, stress-free experience.
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September 2024 by Nancy Ortiz
Purchased a new 2025 Honda Civic. My sales rep was Tomas. He was awesome, went above and beyond, helping me get the right car for me, was very knowledgeable, and knows what he is doing, will recommend this Dealership and team to friends and family. Thanks Honda of Wesley Chapel
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September 2024 by Umair Masoud
Being charged 9k over MSRP for a car because of "adjustments" that they wouldn't tell me.
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September 2024 by Brendon Kang
I'm disappointed that I gave Wesley Chapel Honda a second chance after a poor initial experience.
The first time, I went in for an oil change and waited for 30 minutes in the service drive without any assistance. Only when I decided to leave did a service advisor finally come out. I ended up getting my oil change done at New Port Richey Honda.
The second time, I went in for a tire replacement on the rear passenger side due to a nail. I had purchased a tire and wheel warranty, but was informed by the advisor that it could only be used at certain locations or at the dealership where I bought it. I was then offered a $45 plug job, which I declined since I could do it myself for $10 in five minutes. To my surprise, the technician had already done it so it got waived (free), so that was a small positive. However, the overall experience was a disappointing three hours, and there was also a confusion where I was mistaken for another customer.
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September 2024 by Antonio Gonzalez
Best dealership, service, maintenance, and Stacy!!! who is my service advisor. Worth the drive from Brandon whenever I need service on my Pilot. Thank you all again, as always, for the excellent service.
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September 2024 by M3ta 7ron
I recently purchased my new Honda and wanted to say how great my experience was that ka to the guy named Ferris Hamdan. He seemed very eager to please and that's a breath of fresh air these days
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September 2024 by Corey Seggerty
Went to look at a 2014 used car priced for 14k on their website. After seeing the car in person they wanted over 20k once you add in all the Honda packages. Don't expect online prices to reflect actual prices.
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September 2024 by D Phelps
$9K markup on a '25 Civic Si
Avoid dealer at all costs.
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September 2024 by Lindsey Scardino
Shout out to Ahmad Elamm! I have never worked with a more honest & personable employee before. My husband & I were on the search for a new Pilot and the stars somehow aligned because I was fortunate enough to get connected with Ahmad. From day 1 he was super friendly, patient, helpful, knowledgeable, responsive, and most importantly honest. He was upfront about everything (no gray areas whatsoever) which I tremendously appreciated. During the process, he went above & beyond. Even after we purchased our new vehicle, he had the courtesy to reach out to me personally and ask how everything was going, if I had any questions, & if there was anything he could help me with. Amidst our conversations, we would find ourselves laughing while also being professional. I truly felt like this experience was so easy from start to finish having him by my side, like a close reliable friend. Just an all around great guy! I can’t recommend Ahmad enough. Wish I could give him more stars ⭐️⭐️⭐️⭐️⭐️
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September 2024 by Jennifer Walsh
I want to thank Ahmad, for truly being a one of a kind salesman. I bought plenty of cars throughout my life but never once got the treatment and respect that I received from Ahmad. Never once while I was negotiating my deal did I feel being tricked or scammed into making a decision. Wish there was more like Ahmad, once again thank you and to Wesley Chapel Honda. You guys have received a customer for life!
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September 2024 by Luis Estrada
Excellent seller Tomas Cuellar
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September 2024 by Jamie Lewis
Didn't really know what I was looking for when I came in but Bruce was very helpful in helping me find the right car for me and my family.
