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September 2024 by Bhaktesh Mevawala
Escobar, aizere , juan and sam are the best people working at the store. Great service and always helpful! The best UPS store in Wesley Chapel. ❤️
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September 2024 by Yo Boy
Thank you to all the staff workers in the store who are Sam, Chelsea, Lera, Aizare, Plangia,Aaron
My mother had left her wallet with her ID and debit cards in a box I had sent out with stuff and if it wasn’t for these staff that went above and beyond to get the box off the truck just so we can recover our mothers wallet I can’t thank them enough they are by far the most helpful ppl here and they have great customer service thank you guys for your hard work and dedication.
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September 2024 by STERLING LLC
To Be honest, I still keep my mailbox here because I adore Sam. I love coming here. He always puts a a smile on my face...
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September 2024 by Danny Lee
the best ups store in.wesley chapel by far sam is the best
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August 2024 by Kymberly Boswell - Realtor
Great UPS store with extended hours on certain days. Always a friendly staff member ready to provide excellent service! It’s my go to for Amazon returns, they have self service areas that make drop offs a breeze.
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August 2024 by Ramesh Murali
Lera and Aizere in this UPS store are amazing and provide a fantastic service
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August 2024 by Melissa Crow
I had a wonderful experience at this location. I needed to retract a shipment I had sent and Sam went absolutely out of his way to help me!
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August 2024 by Dasha
Lera and Aizere had great teamwork and took care of my packages quick and efficiently.
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August 2024 by Michelle Huo
Exceptional experience with outstanding customer service! They handled my four Amazon returns smoothly and professionally. I highly recommend this place!
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August 2024 by Albert
I've been coming to this store for a couple of years and recently needed a printing job done from them. Sam was extremely helpful and took good care of me. Great service!
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August 2024 by Samira NB
Worse ups ever.
I sent a gift to a friend, and she received an empty envelope with a clean cut!!! They stole the gift..
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August 2024 by N
Sam Is great, friendly and personable. I tend to notice alot of young staff at this location, that could benefit from some customer service training. Usually have a neutral experience when I come here. Earlier in the year I had the worst experience with a tall blonde young lady. I was in there 15 min before closing and just needed to drop off something. I was filling out a paper at the center desk and she loudly complained that they need to close the doors and told her male co worker to " check your girl." And continued to make loud remarks and frustrating sighs that I was in the store and was rudely talking to her coworker who looked older than her. I felt embarrased for the coworker as the young co worker was continually rude to him and grunting the entire time. My most recent experience was great with Sam.
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August 2024 by Giselle Marie
Best UPS store in the area! I’m always in and out, great customer service and everyone is always willing to assist!
Lera , Aizere and Sam you guys are amazing THANKS!
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July 2024 by Elden Alvarez
Convenient location wife very helpful staff. Even when busy your wait in line is never too long.
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July 2024 by D M A
I have brought two packages here. 1 never made it to the place of return so I never got my money back 2. Was a birthday gift for my nephew wrapped in a box. Box was delivered but both gifts were removed and the wrapping paper was the only thing left. Box was taped back up and delivered to address.