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November 2023 by Hannah Good
I walked in without an appointment to get my puppies second round of vaccines. I was there for less than an hour which is good considering I didn't have an appointment. There were about 10 people there in the waiting room. The receptionist were very helpful in helping me figure out what vaccines she needed. It was about $69 for all the vaccines I got. I expected this because it was more than the 6 in 1 vaccines. The tech was super sweet and friendly to my puppy.
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November 2023 by Emily Petitt
I always go to the Lake Pan location. This staff was good except for one employee. She was forceful, came on way too strong and was not very welcoming. She persisted to push her ideals onto us, and I said NO and she finally ended it with "promise me you will research it and think it over", but refused to hear our reasons. This was not even in regards to any issue our pet was having, and nothing to do with treatment! I hope I never have to meet her again. The rest of the staff did awesome!
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November 2023 by Finn Peterson
I feel terrible for coming in 20mins before they closed because I didn’t realize they closed at 2:00pm but all of the staff were extremely nice and didn’t seem like they were in too much of a rush to leave. I got my cat signed up for his vaccinations and they took him back within a few mins and in total I waited 20mins. The price was great and they were very quick and efficient. Highly recommend for vaccinations!!
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October 2023 by Jo Ann Diaz
They were very kind and accommodating. Our dog is nervous around other dogs so they brought him in a different way so we didn't have to be in the main room with the rest of the people waiting. It was quicker than I thought because the number of people there. They have a quick turnover. We received several medicines for our dog who we took there for a severe ear problem. I definitely would go back again In the future.
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October 2023 by Aprillyn Hillier
The phone call to setup my cats appointment was at the time nice but when I got there they pulled out the pay by their choice list. Oh boy Used car salesman it was awful I drove an hour to get there then they have serious Construction going on no parking. So by the time google maps redirected me and the Horrible Traffic from Construction I was 15 minutes late. This office charged 50.00 for 15 mins.I wish I would have picked a different place now I just hope my cat will be okay. Just beware of the Price list that the Doctor could decide your pet needs and the office workers add on. Our price double good we had the funds other may not Sadly
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September 2023 by Sarah Schmidt
Very nice facility, took good care of our kitten, very affordable
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September 2023 by Corey Hedger
Amazing vet office. Sarah went so far above and beyond to help my daughters cat out that I'll always recommend Planned Pethood to everyone. Plus, with a name like that you can't go wrong.
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August 2023 by Michael Cullen
Although this was one of the saddest days of my life, the staff was very compassionate, yet direct with their communication.However, I was a little annoyed that I was still charged for a nail trimming even though we decided it was best to put my baby down.RIP-Archie
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August 2023 by Daphne Niebel
Every time I bring my animals here the wait time is always 2-3 hours+. Be prepared to wait forever, and if you try calling good luck might as well not even bother because they don’t pick up. I had to call 12 times to blow their phone up in order for them to actually answer and two of those calls they answered and hung up on me, very unprofessional when it comes to phone calls. The price for neutering is reasonable but other than that you get what you pay for.
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August 2023 by Joe Billera
Great staff, clean office and great value. Highly recommend. Very organized intake. Even when they are busy, you still don't wait very long.Also, puppy tax.
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June 2023 by Brittany P
I was able to be in and out in about an hour and a half. The techs were knowledgeable, and they were able to provide my fur baby meds same day. Cost was affordable, and I'm overall satisfied with our first trip to the vet.
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June 2023 by Nacho Cheese (Sledge)
Great staff, clean office and great value. Highly recommend.Also, puppy tax.
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June 2023 by Diane Modell
Staff is nice, no appointment needed for regular services. Surgeries. Need to be scheduled. Had my kitten spayed. Thought they call to check on her but didn't. Over all I liked it. Wait time can be long.. over 2 hrs to be seen the first visit. Surgery appts are great. Very professional.
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June 2023 by Bea Lettiero
I have an elderly 11 year old dog. After a 2:30 hour wait and them finally taking her in little room and coming outc5mins later they said they could do nothing!?I wanted them to check her eyes, do regular blood test, and clean her ears.They could not even look into her eyes?. But they charged me $33 for doing or seeing nothing.!! When I asked receptionist why? If they could do nothing, not even look at her eyes?. She replied: "They tried " They wanted me to pay for more money for a sedative and come back.She is only a 48lb sweet dog.I m bringing her back to regular vet.The other Vet does not need sedation and have no problem seeing her.
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May 2023 by Aria Michelle
they are so great i call them and they told me to come in as a walk-in they take care my puppy im great full she ok