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May 2024 by Mariana
I called this H&R Block to ask some questions about my situation, Ann was extremely rude from the beginning but I let it go because it’s a beautiful day, and I wasn’t going to let anyone ruin it with their nasty attitude. I got all of the info I needed and thanked her.
A question popped up some short time later, and I decided to call back to clarify some things. Well, Ann picked up again and this time she was over the top rude, saying something along the lines of “I already answered that question.. did you not hear me or what?!” with the worst tone of voice.
I proceeded to tell her that I might of not heard it or understood that part of the conversation seeing I had various different questions. Well, in the middle of speaking she persisted to interrupt me over and over and spoke very loudly and aggressively to me .. I asked her to let me speak and she said “go ahead, go ahead, go ahead” like 5 times back to back, once again in a very rude and loud manner. I was in the middle of speaking and she cut me off I don’t know how many times after that. I asked to speak to a manager and she said “I am the manager”, and I couldn’t even believe that she was managing the place treating customers like that. I was so shocked at the way I was being treated as a customer and I realized I should’ve hung up earlier. Needless to say, I would give 0 stars if could on customer service. This H&R Block office lost my business thanks to her.
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April 2024 by Rik Hill
Professional and excellent service! I highly recommend!
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March 2024 by Sarah
Shereen Ibrahim was amazing! She answered all of my questions with kindness and patience. I highly recommend her! Thank you for your professionalism.
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March 2024 by Cathy Currier
It was quick and easy
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March 2024 by Seth Motl
Sarah prepped my taxes. She was super fast and knowledgeable. She made me feel comfortable and seemed to genuinely care.
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March 2024 by James Rodgers
Quick and easy preparation. My appointment was on time too.
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March 2024 by Jody None
My preparer was great, the place was nice and everything was professional---but the price has become too steep. $285 for a simple filling. I probably won't be back, sadly as I have been using them for years.
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February 2024 by Minerva Richards
I'm been using H&R Block for 3 yrs now in Florida. I had been happy and satisfied every time I have use them.
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February 2024 by Charles Sylvester
Easy and quick I know what they're doing
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February 2024 by Ryan Galvin
Very thorough.
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September 2023 by Michael Fields
Professional and knowledgeable
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September 2023 by Rob Morin
Stay away
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September 2023 by Nola Muhammad
Excellent customer service, professional, knowledgeable and trustworthy. Very courteous and fast service.
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September 2023 by Hansen Scenic
Excellent, speedy, friendly, and knowledgable!!
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August 2023 by Jack Shinholser
H&r block is far too expensive and their software is inadequate. I highly recommend finding an independent accountant to prepare your taxes for anything more than a 1040EZ.
