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July 2024 by Joelle Hinds
This store was super friendly! Victor assisted me right away and helped me with what I needed. This store is definitely one to check out.
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June 2024 by Miguel Acosta
As soon as I walked into the store I was greeted and helped. I loved the selection of shoes. A Big thank you to Vic, Sharibel, and Tyler for the best service!
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June 2024 by Rochelle Quintyne
I had a great experience at this store the staff is very professional & accommodating with what I was looking for. The item was out of stock, however Noah researched and found it online... ordered it and it's on his way. I was given my military discount plus more. The process was quick and easy. Thank you so much appreciated! Stay blessed! I will definitely go back in the future!!
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June 2024 by janil rojas
Come see our man Noah, he was amazing great service very friendly and amazing at helping you find what you're looking for.
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May 2024 by Shadina DeGuzman
I had the pleasure of being assisted by Victor during my recent visit to Finish Line, and I must say, his customer service skills are top-notch! From the moment I walked in, Victor greeted me with a warm smile and genuine enthusiasm to help. He took the time to listen to my needs and provided expert guidance on selecting the perfect pair of shoes. Not only was he knowledgeable about the products, but he also went above and beyond to ensure I had a fantastic shopping experience. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Victor, I left Finish Line feeling delighted with my purchase and eager to return for future shopping needs. Kudos to Victor for his outstanding support and professionalism! He is definitely an asset to the Finish Line team. Highly recommend seeking out Victor for all your footwear needs!
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May 2024 by Lori
Victor to the rescue! I placed an online order for a pair of Jordan’s for my nephew’s birthday in a few days and what I received what NOT Jordan’s but a pair of dunks and not the right size or color. Highly upset as this inconvenienced me to call customer service and hold for 15 minutes before actually speaking to someone who did nothing for me but tell me inaccurate information.
I took it to my local store in Wiregrass and Victor, the assistant manager, was able to listen and understand my issue and resolve the problem by reordering the correct shoe with expedited shipping for my inconvenience to ensure i got it on time. That’s real customer service! Kudos to him for showing leadership to his employees of putting the customer first and how management should handle and rectify a company shipping error. Thank you Victor for your efforts.
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May 2024 by Homar
Went in earlier today and Aliza helped me out. Very attentive ….. extremely helpful throughout! I can say I’m now a fan of finishline!
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May 2024 by Guerline .L Nicolas
These guys (Noah and Victor) are
so amazing , thank you!
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May 2024 by Natalie Flores
⭐⭐⭐⭐⭐
I recently returned a pair of shoes to this store and was extremely impressed with the smooth and hassle-free process. Noah was incredibly friendly and understanding, and he quickly processed my return without any issues.
What I appreciated most was his efficiency and professionalism. He made sure to explain the return policy clearly and answered all my questions courteously. The entire transaction was handled with care and attention to detail.
Overall, I had a positive experience returning my shoes here, and I would definitely recommend this store for their excellent customer service. I'll be back for more purchases in the future!
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May 2024 by Lorenzo Rodriguez
Really nice joint, got two pairs from there. I got some Jordan 1 lows, and the Jordan 4 vivid sulfurs. Both really great quality and did not come with any defects. A dude named Victor was real nice and helped with a lot. He was there both times I went for both shoes and was super nice and understanding. In my opinion, he deserves a raise. Hope the manager sees this so he does because he really deserves it! Love going here with friends too.
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May 2024 by Larry Thomas
I shopped at Wiregrass Mall in Wesley Chapel and had the pleasure of meeting Victor in the sneakers sales department. I have been purchasing sneakers for 3 decadws rhis has been the best experiences ever. I am stating that Victor needs a pay increase and made to be a manager at a store. His hospitality, customer care, and concern for appeasing the paying customer has been beylnd a phenomenal experience. My timw under his care was the only reason inspent the money that i did. I usually never leave reviews but for him I had too. Coach T.
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April 2024 by Grant Creedican
Victor helped me exchange my shoes. He was a huge help and had a great attitude and energy. Thank you Vic!
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April 2024 by Tabatha Cook
Such a wonderful overall experience by the staff. Noah went above and beyond. He had so much patience, and was so kind and showing my kids magic tricks with their repel and cleaning spray. I had such a hard time deciding On a shoe, and he sold me on two pairs with the cleaner and so! Hands-down, one of the best salesman I’ve ever dealt with! I look forward to coming back and doing business with him again very soon! Thank you, Noah!!!!
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April 2024 by Errin R
Definitely shop here over anywhere else at Wiregrass!!!
This store/location has the BEST customer service I have experienced in a long time and it is all thanks to Noah and his team. We were out shopping for new shoes for our family yesterday and after an absolutely terrible experience at Champs we decided to go into Finish Line. We don't usually shop in Finish Line but after yesterday we will definitely be going there for all our new shoes. Noah was professional, kind, and incredibly helpful turning our whole shopping venture around. So friendly and patient with our multiple shoe requests, helping us to finally find the perfect pair for everyone in our family.
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February 2024 by Austin Walters
Noah was very helpful with and attentive with helping my sons find new shoes. Noah went and grabbed about 10 different pair of shoes before we found the right pair. Solid guy.
