Costco Tire Center offers a variety of tire services with a focus on customer satisfaction. Customers have reported positive experiences with staff members like Manny, Jesse, and Angel, who are noted for their helpfulness and professionalism. Many customers appreciate the quick service, often completing tire installations within a reasonable timeframe. However, some experiences have highlighted issues with specific staff members' attitudes, with one customer reporting rudeness when addressing a tire pressure monitoring system (TPMS) issue. Despite this, the overall sentiment remains positive, as many individuals express gratitude for the care given to their vehicles, including assistance with flat tires. In addition to tire services, customers frequently visit Costco for groceries and other items, describing the store as busy and crowded. While the selection of products, especially the Kirkland brand, is praised for quality, customers have noted that checkout lines can be long and payment options limited, which can be frustrating. Despite these challenges, the tire center stands out for its commitment to treating vehicles with care and providing reliable service, making it a popular choice for tire needs among Costco shoppers.
I always buy our batteries and tires at Costco. Free rotation every 5,000 miles and fixing flats is an added bonus.
But it could get expensive buying stuff inside while you wait (good thing my wife doesn't go with me).
September 2025
When I took my car in for my appointment, my rims were perfect. Now they have scrapes and missing paint all over. We will see how they handle this situation. They are a good company overall.
April 2025
Costco Tire Center’s customer service is second to none. They rotated my tires and balanced them in no time.