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February 2024 by Jeanne Hirsch
Very helpful staff and good quality fashion at reasonable prices
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January 2024 by Tracy G
This is a factory outlet store which normally means old season clothes, clearance, sometimes not good enough for regular retail so why are these prices so much higher than a regular Ann Taylor Loft store? It doesn't make sense.Also, why would you not offer an extended return policy for Christmas purchases? Most stores have those starting in October.
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November 2023 by Maureen Librandi
I purchased a sweater at this store a week ago for my daughter for Christmas. When I returned home, I noticed their return policy said 30 days. I called the store and asked about the return policy and explained that the purchase was a Christmas gift. The sales clerk said if you return an item after 30 days — even if you have the receipt — and the item was on sale or clearance, you would get a store credit for the lowest price for that item. Totally ridiculous! Today I returned the sweater and got a credit on my card for the amount I paid. You can be sure I won’t be shopping there again any time soon.
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September 2023 by Susan Brookes
Wonderful experience. Marie my sales assistant was amazing. She was very knowledgeable about the products and was absolutely charming. I even went back the next day to buy another top.
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August 2023 by Casual Explorer
Very well stocked store with reasonable prices
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May 2023 by Jean
Danielle is a great store manager. Didn’t know she was the store manager . Knows her style her knowledge is on point. Keep this one or another company will sweep her up
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April 2023 by EyeoftheValley
Very well stocked store with reasonable prices
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September 2022 by CR Yenob
I needed a professional outfit for a photo shoot. I stopped by two stores right next to Ann Taylor. Not a hello, not even eye contact to see me smiling at them. Pretty dead store. Saw others walk in and the same thing to them at both. I was irritated by that alone so I left. I walked into AT. Instant light! The nice gentleman at the register said hello right away. I instantly felt comfortable. Walking through the beautiful store I was greeted by a sales associate who asked if I needed help and helped me find things I didn’t know were there and were on sale. She was just as excited as I was! It was such a pleasure. I left feeling so happy with my experience and my purchases. Will always shop there!
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August 2022 by Sky St. Victor
My shopping experience today was phenomenal and it was all because of the customer service I received. Thank you to Morgan for all of the help and attention she showed me today. She really made me feel like a valued customer. I had such a wonderful time and I can't wait to wear my new pieces!!
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July 2022 by Linda Beltran
Had the best shopping experience today - although, truth be told, I always get great service! Terrance was fabulous! I love when women clothing stores hire gentlemen, and Terrance didn't miss a beat! So helpful and striking at the same time! I'll come back just to see Terrance!
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July 2022 by Diane G.
I love this store....I love the clothes and the amazing and deeply discounted clearance items, when you can find them. I live the variety of sizes and styles available. I love the customer service I have experienced each and every visit. Checkout has always been efficient and friendly. The store is always clean and items are nicely arranged. I have developed a really bad habit of looking at the ceiling vents pretty much everywhere I go...bad because this seems to be one area most frequently neglected. I did notice the vents in the changing rooms would benefit from some attention.
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April 2022 by Susan Thomasson
Great sales. Quality clothing.
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August 2021 by Crystal Roberts
I love how Ann Taylor always has petite sizes!! I found a pair of ankle pants in that new trouser cut that were like $90 pants and I got them for 60$!! This is the only Ann Taylor I will ever go back to!!
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August 2021 by Angela Fraley
Employees here are SO NICE! I love the selection of clothing they have to offer. Classy. One of my favorite places to shop!
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August 2021 by Marty LaRoche'
I love the quality and styles offered. The sales plus teacher discount make this one of my favorite places to shop.
