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January 2024 by Jason
I had to call from a different phone because my calls were being avoided. Illegally canceled insurance w/ no notice. Registration got cancelled, they offered NO help. Contact me for whole story!!
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December 2023 by Clayton Hotze
The office representatives are not knowledgeable about policies. Stating things as fact that are not true about the policy they are speaking about.Clerically they are lacking as well, unable to provide basic information instead placing you on hold without telling you for minutes at a time. Just to come back on the line and blurt out the answer instead of presenting it as well rounded representative.When asking Tony about this level of service, he stated that this was more or less his understanding of how his team should operate.Would not recommend unless you are trying to reach the bare minimum required by the state but I would imagine there are cheaper alternatives that provide the same level of "customer support".I hope Tony works towards bringing his team to a higher standard than he his holding them to at the moment.
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October 2023 by Carlos Diaz
Amazing customer service! Tony runs a great team that helped with everything I needed! Definitely will be using again.
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October 2023 by Hadry Diaz APRN, FNP-C
Elijah assisted me with my auto insurance and he was amazing! Great customer service
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October 2023 by Hadry Diaz
Elijah assisted me with my auto insurance and he was amazing! Great customer service
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October 2023 by elijah roman
Provided me with auto insurance. They were great!
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September 2023 by Chad Kellman
Sketchy agency. Not up front about costs or expectations. My rate changed after I signed up and agreed to a price. They refuse to call me back after multiple attempts. Had to reach out to owner who finally got back to me. Go to another office as I would not recommend dealing with this one
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September 2023 by Steven Cormier
From the reviews I am not the only one with issues here. My policy has lapsed cause for months I have been paying inflated prices. I refuse to for another month. HORRIBLE
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August 2023 by Austin Devlin
Very bad customer service. Signed me up for a policy without my consent and then won't answer calls or respond to emails. Had to contact state farm directly to get any help. Do not recommend.
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July 2023 by Anita
Terrible customer service. They were terrific when I signed up but after that what a disappointment. When I called to cancel my auto policy renewal they cancelled it before it expired and they also cancelled my umbrella policy which I did not want cancelled.
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June 2023 by SIMONE MEIRELLES
Horrible customer service.I would never recommend this place to anyone. I signed up for my car insurance in person with Bryce Puntiel and I’m still waiting for an answer to understand why now I’m paying double for my insurance.
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September 2022 by shuruq daas
Professional, helpful, and takes the time to explain the many plans/options available. I appreciate the transparency and my agent, Pamela, dedication to finding the right policies for my home and car! p
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September 2022 by Jim Hayes
My personal experiences, I'm always treated with respect.When I have called for questions or inquiries, And it's quite a few times. My agent or when he is not available ,Everyone in that office wants to help. Very professional staff.
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September 2022 by Joe Bucci
TERRIBLE SERVICE! i have call 3 times over two days and no one returned calls, iI have 3+ policies with mistakes and errors, seems like they cannot get it together. I have asked State Farm for a NEW AGENT.
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September 2022 by Jose Acosta
Awesome experience, Excellent staff, very friendly and knowledgeable.
