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“This store, & the people in it are helpful. At least try best to help you, & remain professional about it. What aggravated me was; a screen went dead on one of my lines; needed it replaced asap, with any cheap phone. But you cant call & ask them what they have in stock, whats avilable, etc. They cant tell you, corporate policy. You physically have to come into the store. Same with activation; other carriers let you activate online or over phone just using IMEI. I dont understand this at all. What do you gain from me having to drive around to 3 different Metro stores, to tell me all the cheap phones are out of stock, or that this or that phone cannot be activated? Other than get me more agrivated.
And I know theres different ways to pay for new phones, but the retail is the retail price. I have 3 older model phones, that are starting to break down, been w/ Metro for long time. But its actually cheaper now to switch to Xfin Mobile, to get one or 2 free phones, and then pay $10 less monthly than I do now w/ Metro.”
“Hello my name is Elaine Novalien. I was at store 492 and the Manager along with joel helped me out on a situation that no other Cricket was able to help. They deserved a lot of recognition for doing an excellent job.”
“Caesar today was of big help with new headphones I was trying to purchase. Patient and even gave out awesome recommendations. If you’re looking for good service around electronics area Caesar is the guy”
“Just returned from Verizon for a problem with
a phone number that had been blocked for months. After going to Verizon numerous times to fix the problem, associate Steph was able to trouble shoot and correct the problem. Steph was
a real gentleman, patient and obviously very knowledgeable ! Thank you Steph, Verizon is very lucky to have you !”
“From the moment we arrived, Randy delivered exceptional service. He walked us through every step with clarity and professionalism, making the whole process smooth and surprisingly enjoyable. Truly an outstanding experience!
My phone is feeling brand new again!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“This place has amazing service! I went and got my iPhone 13 Pro Max screen fixed . I didn't have to wait long at all everything was very fast and good customer service.He even gave me a discount on a case i bought after. I 100% recommend this place.”