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June 2024 by David Hajek
This complaint is the Gyms membership fee practices. That one must drive to cancel in person despite moving 30 miles away, massively inconvenient. In addition, despite being a member less than 80 days the Crunch charges a 55 dollar gym maintenance fee, and wants to charge an additional month after cancelation.
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May 2024 by Diego Suarez
BEST GYM????
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May 2024 by R D
Good gym, does not explain the contract. I needed to cancel my membership then suddenly find out the contract their members just happen to not explain it at all and quickly sign you up. I have to pay 3 months and a yearly fee. I worked at some of the slimiest places, but this is up there. Having to pay to be released from them with only the explanation when I ask to leave. I would go somewhere else.
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May 2024 by doopsey plays,vlogs
Very very racist Not a good recommendation. You say the manager had to intervene with non disrcrimitory action. That is completley false he only wanted to hear 1 side of the story which was the white people side. We tried to explain what happened to our side of the story and he completley ignored us because of our race. He then called the cops on us for "trespassing" while we are still paying for our memberships. When we tried to explain our side again and he started interrupting us as we were talking and said this is your last workout at this gym. You cant tell me this is not racist towards us indians while he was favoring the whites. When the cops came he changed the story many times to favor the white people over us. We have been to this gym since opening and there was not one problem from all of those years until he became manager.
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May 2024 by Matthew Perez
Love this gym!!
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May 2024 by Maureen Harrington
I look forward to coming into your facility 3 times a week. The atmosphere is pleasant and welcoming. Starting with the front desk; Natalie and Magen are always so pleasant, warm and professional. The rest of the staff greets everyone as they walk in. Brandon you are the best. You’re a great listener. Your patience and professionalism speaks volumes as to who you are as a person. As I’ve said before you are the best TRAINER at this facility. Thank you for all that you do.
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May 2024 by SHWING CRIMSON
Our trainer brandon is awesome
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May 2024 by Kane Schenher
Great facility, great friendly staff, very clean facility as well
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May 2024 by Patrick Petrassi
My experience was awesome !!! James was a great help when I went in, and I love it here !!!
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May 2024 by Alex Searchwell
They value safety of your feet. Love it here it’s like a gym home
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May 2024 by steve grabosky
My wife signed up for help from one of the personal trainers when she called to ask for a manager at the Wellington branch she was told to F..... herself twice by employee Chase who later was terminated. She tried to contact the club numerous times to report this behavior. we first tried to contact Kevin Rodrguez but he never returned her call. She then contacted many different locations for the name of the owner Tony Scrimale but was never given a way to communicate with him. Jordan Prewitt then contacted Barbara to inform her that a refund would be issued on May 3. and sent her an email confirming that it would take two weeks accomplish the refund. The credit card company was contacted and as of May 18 no credit has been issued. The district manager Jonathan Kaplan called both me and my wife to ask that we give until May 16 to receive the refund but as today no refund has been done. We expected that a professional organization like Crunch Fitness would have handled this quickly but to no avail. We now will be contacting "Senior vs Crime", Division of consumer affairs, news channel 5 and small claims court to rectify this situation
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May 2024 by elysa escobar
This was such a great experience, especially starting off going into the gym. Great environment, very clean, and good machines. Employees deserve a raise!!! Sweetest souls!
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May 2024 by Jennifer Islas (Jenny)
Very fun and accepting team members!
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May 2024 by Francisco Beron de Astrada Aquino
great environment, big and nice staff!!
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May 2024 by Evangelia “Eve” Ortiz
Be aware when you sign up for a membership. Read the fine print. When I signed up for the ultimate membership, I was never told that I had to be a member for three months until I can downgrade my membership. Walked in wanted to downgrade my membership I was told I had to wait three months. After the three months was over, I walked in again and this time they wanted to charge me another fee to downgrade my membership, which I was not told at all when I signed Up. They hit you with different small fees when changing membership very disappointing. I find that very deceiving.
