“I had the most delightful customer service experience in Carter's in Wellington mall from the manager no less I was there to bring back a shirt that was the wrong size and they didn't have anymore in store but she said let me check other stores and came back in a few minutes and said "all taken care of will have it sent to your home". I was looking through the sale rack (they always have great sales) looking for a simple white sweater for my granddaughter and she went away and came back with a couple of nice sweaters and said these go on sale tomorrow but we can start tonight and smiled. I ended up buying several more items and told her I would see her again . That is the kind of service I will always remember and will go back to. Kudos to Carter's.”
“I had such a great experience with KATIE at the Abercrombie & Fitch Wellington store! She was incredibly professional and personable over the phone. She didn’t rush me at all and took the time to patiently look up whether specific items were in stock. KATIE also went above and beyond by explaining the restocking process and even suggested other styles that might work for me. If Abercrombie could just copy and paste Katie’s customer service approach across all their stores, the brand would be absolutely unbeatable. She’s a true asset to the team!”
“Have great prices and deals. Clean and organized with great customer service. Sales clerk stop what she was doing and went above and beyond to try to help me find a product they didn't have. I didn't get what I came for, but the help was appreciated.”
“Variety of products of different quality and price, when you have a short budget it is very useful to visit the place. Youth and senior clothing. Jewelry to give to teenagers, a place you should visit before going for the top brands.”
“I've been here before, but not for a while. Even so, I was surprised not to see a previous review by me for this store. I'm an Old Navy Shopper. I like the brand and have found many useful items at their stores in the past -- plus some very good Christmas gifts. And they've had some fun shirts for my husband. I wanted to come here to see what was new in stock. Even though they are a chain, there is sometimes a slight difference in what items each store carries. I really enjoyed this particular store. Everything was clearly marked, stacked very neatly, with lots of inventory, and easy to find. While browsing, I saw quite a few items that I liked. And I even brought a number of items into the dressing room to try on. My husband found a couple shirts on sale that were a bargain (really! one was $1.99.). So, adding in some things that fit me and that I knew I would get a lot of use out of, and were reasonably priced (they had many items at 30 to 40 percent off), I couldn't resist bringing them home. I was also pleasantly surprised to see that when I went to the check out that I had a few dollars in loyalty credits, so my purchase was even less expensive than I'd expected. Now that I have been here again, I shall be coming back more often.”