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June 2024 by Alex
The customer service representative Ron was kind - clean and easy service of me getting my lens for a camera - staff here is excellent.
But I want to give a shoutout to Alan who is extremely hospitable and knowledgeable of the items in the store. Helped me make the biggest purchase of my life (Sony A7 IV) and I will forever be grateful for that. He is definitely management material and deserves a raise asap.
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June 2024 by Michael Landen
Took forever to get an associate to help me. When she did she made me feel like i was annoying her. The item i needed was no longer in stock. After i was told on the phone it was in stock.
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June 2024 by Jean Yacinthe
I ordered a camera and two other items online, after waiting for it at the store for 2 hours and they gave me one of the items that’s when they told me the transaction did not go through and there’s nothing they can do. Manager did not seem to care enough to fix the problem…
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June 2024 by Maria Guadalupe Gonzalez
I went in today to pickup a tv for father’s day for my dad and i did curbside pickup. The guy who brought it out i believe his name is Colby. I thought the tv would fit in my truck but it didnt and he was so nice and helpful and tied it down for me although he didn’t have too he did me a HUGE FAVOR!!!! I had no idea what i was doing lol.
10/10 CUSTOMER SERVICE!! Thank you colby! Keep up the good work!
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June 2024 by Jose Jordan
Looked at a watch on display it was $104 they claim watch then they wanted to sell me a watch that was $199 the old bait and switch
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June 2024 by Jorge A. Vazquez-Suarez
Mathew Schauers did a great job migrating my old computer to a new one. Thanks
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June 2024 by Tangerine “Tangent” Ocelot
I called to ask if they had any Sim Card Pins for your phone, the thing you use to open one up. They said they'd transfer me and it hung up. Online they don't have any ether. They can't help me.
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June 2024 by Brittany Baby
My visit at Best Buy was a pleasant experience thanks to A.J.! A.J. is very knowledgeable & friendly & he even went above & beyond in assisting my friend & I!
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June 2024 by Alexander Babenchuk
Terrible line at checkout. Trade ins require your fingerprints. Completely unacceptable. Will not do another trade in with Best Buy.
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May 2024 by Jenny Fernandez
Last Monday, May 27, I went to the Best Buy store located in Boyton, needing to buy a laptop. I didn’t because they sent me to another store located in Wellintong to pick up my laptop, since they no longer had it. I asked them if they were sure if they would have one there, and with the security they told me yes. When I arrived at the store located in Wellington, well, they didn't have any, poor coordination and customer service, wasting my time and making me angry. ( Boyton’s Store ). But already in the wellintong store I was assisted by the manager Andre... who provided me with excellent service, optimal attention from him and all the workers in this store. The manager Andre helped me and I left very pleased. A very professional manager, with extensive knowledge and focused on his work, very friendly and always willing to help. Thanks to him and his team. If you want to receive great customer service then head to this Wellington store, I recommend it 100%. Thank you !!
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May 2024 by Daniel Felix
Had an awesome experience with Gio at the front door after he went above and beyond and helping me find the product I had gone to three Best Buy’s for. The first Best Buy I went to had the item in stock, but was not at all helpful and getting it from the back. They gave up after five minutes, even though the computer showed that it was in the warehouse. Gio was kind, super helpful, and saved me a ton of time. Thanks a bunch.
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May 2024 by William R
I recently had the pleasure of working with Andre at Best Buy, and I must say, his customer service is truly outstanding. Andre went above and beyond to ensure that my experience was nothing short of exceptional. His knowledge, professionalism, and friendly demeanor made my visit to Best Buy a memorable one.
I believe that Andre's dedication to providing top-notch customer care deserves recognition, and I wholeheartedly recommend him to anyone in need of assistance at Best Buy. His commitment to his role is truly commendable, and I am confident that he is a valuable asset to your team.
I sincerely hope that this review will help Andre receive the recognition he deserves, and I would like to advocate for a pay increase for him. Employees like Andre truly make a difference in the customer experience, and I believe that rewarding his hard work and dedication would be a great investment for Best Buy.
Thank you, Andre, for your exceptional service, and thank you, Best Buy, for having such a dedicated and talented team member on staff.
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May 2024 by Staton Deshazo
Maybe the worst Best Buy in America. Don’t even know why I ever tried anything other than Amazon.
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May 2024 by Jamie Davis
Great place with excellent customer service !
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May 2024 by Roderick Bristow
Helpful staff and a nice store.
