Office hours are by appointment only, phone calls take 3-5 days to get a response. Somewhat illogical. I rent a unit, and have been locked out since they changed their gate code and they haven’t provided new password details. Help.
April 2021
called twice with no return call and had to send a Facebook message for a response. Just for them to say the easiest appointment would be the next day at 6:15pm and we would have to pay 2 more days for a rental truck. We wanted to support the local business in our town but Santa Fe storage rented us a unit with minutes.
March 2021
I’ve been renting units at Waldo self storage for several years now. They’ve always been really great, there people like you and I and they have always treated me just as they would like me to Treat them. Family friendly, excellent pricing and always helpful.