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April 2024 by abUSMC0311
Pharmacy is horrible after manager changed!!! Everyone is so rude, you spend at least a half hour or more on hold and then they give you an attitude like you are bothering them.If you don't like your job then quit but don't take your misery out on me!!!
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March 2024 by Mr. Nice Guy
Pharmacy sucks lol. People are brain dead.
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March 2024 by Julie Wade
I've been a long-time customer at this pharmacy, but recent experiences have left me extremely disappointed. Last month, I was given someone else's prescription, which was a very concerning mistake. Yesterday's visit was even more disappointing. While waiting in line to pick up my prescription, I was met with extreme rudeness from Lillian at the counter. She shouted at me that they were closed, showing little regard for my needs as a customer. It's disheartening to encounter such unprofessional behavior. I will not be returning to this location.
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February 2024 by Mrs M
Horrible management, rude employees at the photo counter. Most of the time it's a LONG wait. When someone finally arrives they are impatient. It's not all the employees. But the waiting is MOST of the time.
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February 2024 by annemarie alexis
I wish they have a “no star” to choose from. Customer service is beyond pathetic. There’s a girl by the name of Lili, I don’t think she never receives proper training to work there. I had to move to a different pharmacy to get my meds, don’t recommend at all!!!
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January 2024 by Jessica Dias
I visited Walgreens today with my son and 1-year-old baby to get passport pictures, and I was frustrated by the extended wait time for assistance. The lack of prompt service and insufficient staff made the experience challenging. I believe Walgreens should invest in more personnel and improve customer service training for a smoother and more efficient process. This could greatly enhance the overall customer experience.
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January 2024 by Jill B.
Overall customer service is awful - every now and then I will get someone decent. Trying to call them is impossible -you're on hold forever and then it finally sounds like your call is going to go through and it hangs up. So you must resort to going to the store to ask questions. I was there to pick up a different prescription and had a question about one that was pending insurance. Basically, just wanted to know if there was anything I needed to do while the insurance was being reviewed because it said it was too early. The young girl at the window was so rude and wouldn't let me even finish asking my questions before saying I don't know it's automated and then cutting me off when I say so I need to call "I didn't say you needed to call". Until finally, I just drove away. Mind you I was the only one in the drive-through. It was later in the evening and I was not holding up any line. This is definitely not the first negative experience at the store, but just the latest one. I don't know if Walgreens does not treat their employees nicely or the person doing the interviewing and hiring is very bad at picking people, but it seems to be a trend here. I do plan to switch to a local mom-and-pop pharmacy of which there are several new ones - I will have to forfeit having a drive-through and hours but it will be worth it to have people that actually don't mind doing their job. Walgreens has just gotten too big for their britches. I guess I don't know!
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November 2023 by Keith BoSheers
Last time I was in to get a prescription filled, I should have left before they messed it up. The pharmacist was (from what I could see and definitely hear) not feeling well. She was complaining that she felt weak and tired. Then the tech told her to just shut the pharmacy down and just forget the prescription's. Not very professional. Now this time apparently she wrote the wrong directions on the prescription and they are arguing with me about this. Now I will be without my prescription possibly for weeks. All because they can't pay attention. I know they don't care and I am tired of feeling like evyia a fight for something we have to pay for. And by people who without us as the customer would not be needed. Just saying
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November 2023 by Susan Vice
Pharmacy personnel super nice but understaffed . Get these people some help!
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October 2023 by Annie Pipatjarasgit
Fist time and last time here. Not a good customer service. Don’t get Med here.
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October 2023 by Casey LaRosa
This pharmacy used to be much better, but lately (last year especially), the pharmacy staff have become increasingly more rude. I just called here because the Walgreens app says action is required on a medication refill, and directed me to call. I called three times, on hold for 15 minutes, and was hung up on 3 times without ever speaking to a person. This is just the latest event. There have been numerous other times when I have gone to pick up antibiotics for my child and gotten an extremely unkind response through the drive-through and told to come back later even when nobody was in the line and my kid was very ill. Their reason stated was they needed to run it through insurance, which literally takes only a few minutes. I honestly feel like the staff are bullyish here.
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September 2023 by Patti Paige
Called pharmacy to make sure they carry Paxlovid for COVID and could deliver to me since I'm on isolation. She told me that they could deliver but then said that my charge card on file isn't current and that they can't take the number over the phone. Are you kidding me?!! I'm on isolation nor do I think that they would want me to come in while infected with COVID. I'd give them a zero if I could.
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August 2023 by Francesca Bartoli
I can not remember the girls name at the Pharmacy, but she did everything to help me get my medication including calling my insurance wow she was patient and caring. Kudos to you doll.
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August 2023 by Jasmine Demitri
I can not remember the girls name at the Pharmacy, but she did everything to help me get my medication including calling my insurance wow she was patient and caring. Kudos to you doll.
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July 2023 by Bob Eskin
Standard Walgreens mostly good people, good selection.
