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November 2023 by OUR OWN
Bruce put me in the truck of my dreams! Thanks to the Vatland team for making this easy and enjoyable.
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November 2023 by Troy Westover
Brandon was every thing any customer could ever ask for in a car salesman!He exceeded expectations across the board. When we first bought our first jeep at Vatland, he followed up to ensure everything was exactly as we wanted even help this program some of the technology at the time.Later, he followed up on a regular basis, saying how are you enjoying the Jeep?As the months came near as the lease was expiring, he followed up consistently with benefit related data, options, pricing, always anticipating our next question.He treated us like family, as we treat our clients. Looking forward to Brandon being our car salesman for life!Best regards,The Westover family
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November 2023 by Holly G.
The team at VCDJ was very helpful and went above and beyond to get me in my new car. I highly recommend this dealership and the on tap root beer! Will definitely be doing more business here!
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November 2023 by Jessica Staats
Vatland CDJR has the best service dept and sales team. If you want excellent service all around this is the place to come. They treat you like family. It’s worth the drive if you’re not local like myself.
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November 2023 by Dwight Seward
My wife and I visited the dealership and met with Capt. Davis about ordering a Wrangler. After we decided on all the details, we emailed the info to get a pricing proposal. No response. I forwarded the same email to the General Sales Manager, Cris Donald. No response. Last time I checked, sales staff are to try and sell vehicles by responding to qualified buyers. Unprofessional. Their loss, as we are placing an order elsewhere.
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October 2023 by Joseph Netska
Very satisfied. The price quoted on line and on the phone was the price the car was sold at. No tricks, phony come on like other dealers. Where you need to be a unicorn to have all the possible rebates. Dealership gave me a reasonable price for my vehicle and the entire deal was finished under an hour. Great dealership and I would recommend them to anyone. Sales person was very knowledgeable and responsive. Pleasure to deal with.
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October 2023 by Darien Santos
I recently purchased a Jeep wrangler at Vatland CDJR and I am so satisfied with everything. The customer service has been amazing. Captain George was a pleasure to work with and has been so helpful. I am never worried about calling if I have a question, and they always have a good answer! I would definitely recommend purchasing with them!
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September 2023 by David O.
Took my 2022 Jeep Gladiator there today. Seems the cable came off the parking break lever. My Gladiator is manual so having a working parking brake is kind of important. Sat in the Gladiator for 10 minutes waiting for someone to talk to me as I didn't want to leave it unattended. Someone finally came out, I explained the issue and they told me their earliest appointment was the 16th or over two weeks away. I think it would be important to take care of this problem sooner rather than later. It's also called an emergency brake for a reason. In a nut shell their service department was useless. I am taking it to the dealer I got the Gladiator from, it's an hour away but I was told they could look at it tomorrow, not two weeks from now. Wish I had read Vatland reviews before I took off from work and wasted my time.
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September 2023 by Gary Kelly
I came in interested in only one car. The sales rep did not try to tempt me with other more expensive cars. He simply got the one I wanted and we made a deal. No haggling, no nonsense, just a smooth and pleasant transaction. This dealership is highly recommended.
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September 2023 by robert crespo
Worked with Marco, great buying experience. Came from out of state to purchase my new car and Marco and Tony from finance made such an easy and effortless purchase. Will definitely be back even though I'm coming from Louisiana!! Thanks guys for all your help
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September 2023 by Katy K.
Don't waste your time here. The worst service ever! Actually, service doesn't exist. Good luck getting your vehicle serviced here. First time around they told me 6 weeks for an appointment for diagnostics. I get the appointment, drop the car off in the morning and it sat there all day. I called at the end of the day to see if it was ready and was told they haven't even looked at it. This happened multiple times over the course of 2 years. Bought my jeep brand new, nothing but issues. Clearly they know anything about cars here. It broke down constantly. Vatland NEVER fixed the issues. The only thing they ever gave was excuses. Absolutely the worst dealership. The best day of owning this piece of crap was the day I got rid of it. Never again!
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August 2023 by Marc Marcelin
I had a great experience with Vatland. My advisor Debbie kept me updated on what was going on with the repairs. Not only did they fix 3 recalls, they also replaced the fuel filter and solved my engine light issue, which I thought and was told by other mechanics was caused by the diesel particulate filter. Vatland fix the problem and the truck is running much better.
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August 2023 by John Taylor
Felt completely taken care of from the moment I got out of my car. Everything was quick and thorough, they have the nicest Jeep customer waiting area I’ve ever been in as well. Very reasonable pricing and different options offered and explained. I drove from Port St. Lucie since I wasn’t happy with the service I got from the local dealership there. Definitely plan on coming here for all future appointments
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August 2023 by Jill Jackson
My experience at Vatland was my best experience at a dealership. I prepared myself to be there all day, and I was in and out of there within 2 1/2 hours with a new car. George was my sales person and he truly guided and explain the process perfectly for me! I will be purchasing my next car and beyond at Vatland! Thank you to the Vatland Team for the smooth process!
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August 2023 by Mirtha A.
I wanted to write this review earlier, but I haven't had the time. My experience buying a car in VATLAND has been extremely successful and smooth. The sales professional Mr. Marco Mayorga, known as Marco Polo, was truly exceptional right from the start. He was very informative and courteous. He answered all of our questions and provided us with much more information. Upon arriving home, we decided that we wanted to purchase the vehicle with MR. MARCO POLO, as we felt the trust he instilled in us. We are delighted with our purchase and feel at ease knowing they will be there to provide any assistance regarding the warranty and future maintenance visits. We highly recommend Vatland and Mr. Marco Polo. Thank you, M Aertker