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July 2024 by Gina Tapias
Prashat is very patient and helpful! He notarized a lot of documents for us and was very organized attentive!
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July 2024 by MsNay Medastin
The worst customer service. Patel is the most rudest, unprofessional, and racist customer service personnel that you have at your facility. He needs to take a customer service course on how to speak with customers and not argue with customers when his delivery and tone were unacceptable to begin with. Upon reading other reviews, he seems to do this quite often. I think it's time that management evaluates Patel.
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June 2024 by Pedro&cidia Lopez
Normally I never have an issue with going here except my last visit was just a horrible experience I walked in to bring my Amazon return without even scanning the older guy there just said can’t return it without a box. Now that wasn’t a problem but the guy was so quick and just plain rude about how he said it .me confused had mention that the st Lucie west ups location never accepts my boxes with returns ,again the guy rudely and quick saying it needs a box , still kinda not understanding why , he just continues to be quick and say it needed a box never explaining why ? Which would have been nice but by then I was annoyed i finally said fine I’ll just take it to st Lucie west ups instead then preceded to walk out and forgive me i did let his ugliness affect me and mentioned a couple of names while walking out . Beside the point I was very disappointed that he was just very rude and quick … I’d also like to point out the fact I was at a ups store he could have tried and offer to box it and make a customer feel more welcoming instead of feeling like an inconvenience. What really bothers me is how many people came to this store with positive vibes only to leave with negative ones. If you can’t handle customer service job find one that doesn’t deal with people.
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May 2024 by Gregory Jerome
I had to return an Amazon purchase. I had a few questions and needed a little help and a young woman behind the counter (Taylor) took care of it all like a pro.
Customer service is a talent. It can't be taught. As a customer service person myself, it's easy for me to say Taylor is a customer service pro.
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April 2024 by Katherine Miller
Fast and efficient!
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March 2024 by Keith Hinds
Great, friendly service.
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March 2024 by Karen Watson
Fast efficient friendly service.
While there seemed to be a glitch in the system to update and save my address the young lady was so persistent to try and fix it. She was professional and patient we just had to keep laughing.
Nicely stocked not to over stocked
I highly recommend this UPS Store.
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March 2024 by Cely Mendoza
Taylor was amazing and super helpful! Would recommend this UPS store to everyone.
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January 2024 by Melanie Berman
Fantastic experience! I wasn’t sure how it’d go at Treasure Coast UPS when I needed to take care Amazon returns because some were with QR codes and one needed a printed label. It went very smoothly with the expert help of Prashant. He was thorough, quick, and very patient with my pile of mixed returns. Great way to start my day.
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December 2023 by Eileen D.
I had the worst experience at this store while being helped by Raj (not sure of the spelling) I found out he's the owner when I called corporate to report the incident. To say he was extremely rude and unprofessional is an understatement and his behavior was uncalled for. I wish I could give this store zero stars but unfortunately it's not an option.
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December 2023 by Brittney T. Palmer
This new owner will not give you an envelope for shipping for documents when the label pays for it. All next day air shipping gets a free envelope.
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November 2023 by K Thorpe
Unnecessarily rude!
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September 2023 by Anthony Paradyse
Taylor was amazing, here on time on a Sunday! Which I was in huge rush and she helped me out by packing my returns and getting me on my way.
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September 2023 by cindy lewis
Excellent store and very helpful staff! Ignore the one star, fake review. Always been very satisfied with the service I receive!
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September 2023 by karen
Taylor is without a doubt an asset to this location. Always smiling and giggling. Keep up the great work Taylor!!!!!
