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February 2024 by Todd Chandler
SCAM ALERT! I rented a small truck. I put 8 miles on it in the 45 minutes that I had it. Right before turning back it in I put 1.75 gallons of gas in it at the station right next to the location. So unless the truck gets less then 2 miles per gallon, I left it with MORE fuel then I got it with. On the final bill from them they charged me for 2 gallons of fuel! After complaining to Uhaul (crickets chirping) and waiting a week I got no response, even after I provided my gas station receipt as proof. Its only $7 but still...
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February 2024 by Antoine White
Upon returning after hours do not park in front of gate entrance even tho there a tow company / uhaul dealer the uhaul will be towed at your expense
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December 2023 by Manuel Black
Wrost and unprofessional place i had the disgrace to step in. The lady (Patty) that handle the place is really nasty, totally unprofessional, i don't even know how they manage to keep the uhaul franchise or even stay on business. My advice, avoid it at all cost.
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November 2023 by Emilio Vidal
The woman at the front didn’t even said hello and yelled for no reason.
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November 2023 by Sahira De Los Santos
The woman yelled at me and nephew for NO REASON.
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September 2023 by C D
The worst no customer service. There so bitter & angry stay away if you can
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August 2023 by Tirador Family Marzo
Bad service very bad treatment they didn't rent what I needed it seems incredible that theU-Haul has this bad service here and work with this type of people very bad very bad experience please don't come here
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July 2023 by Ryan Sullivan
The woman at the front is so rude. Not even worth getting a trailer from someone like that.
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July 2023 by Joe Lahey
Same bad experience as others. The counter lady delights in hostility and giving poor service. U-Haul moved me to another pick-up location which was awesome and I tipped the staff. If U-haul moves you to this location move to another even if it is an extra hour away, it will be well worth it.
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July 2023 by Emma Sanchez
The Lady in office that said she was there 25 yrs. Was very nasty in the morning when I went to pick up
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May 2023 by Kirk Troen
This is the absolute worse place you want to rent a u-haul from. The front desk woman is rude, downright vile and is about as unhelpful as anyone could ever be. Do yourself a favor, choose another location even it the price is higher and it's farther to pick up what you need. There is not one good thing about this location.
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May 2023 by Matheuw Burns
I was renting a uhaul from this location and encountered the most unprofessional confrontational overweight women with blonde hair. She was the true definition of a narcissist. Beware, she will twist your words. There location phone is forever busy so you cannot contact them. We tried to receive help for our online order and she complained that she had to do her job and screamed about how she had to stay late the night before by preparing our truck. She refused to further assist us with our order. I asked for her name and she responded with, “my name is find help.” So we scheduled a pick up at another location. In conclusion, she complained about preparing a truck that she wouldn’t assist us with that was never picked up. Me and my family have been using uhaul for 20 years. She was the worst representative for uhaul or any business we have ever experienced.
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February 2023 by Ada Iaboni
Place was ugly and dirty. The desk person was RUDE, crude, impolite, and abusive.NEVER AGAIN!!
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January 2023 by John Koziarski
Very rude and unprofessional. I got there during posted business hours and went in the gate. A women came running out of the office yelling that they were closed and not to come through the gate. They should not take rental reservations if they will not be open for business. The women will get wish- I will never go through that gate again!
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November 2022 by Troy Shearer
Ah, I should have read the reviews before selecting this place for drop off. Yeah, the lady behind the desk is a one star review waiting to happen. Avoid. Like she said, there are plenty of other Uhaul dealerships in town.
