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October 2023 by Shannon Conn
I'd give it zero stars if it were an option. I was in an emergency situation on a Sunday of all days. I entered the place of business to see if they had a car hauler to rent, as her location was one of only a couple to be open that day, the lady's response "do you have a reservation", I said no, her response "not today". I then asked if she could help me find a local uhaul place in town that has one, her response "not today", I asked if she could at least recommend another location to check that was open, her response "not today". I left there so fuming mad at how disrespectful, unprofessional and unwilling she was to help. Literally straight up RUDE! I will never rent uhaul, buy gas or anything else from that location again and I will spread the word as loudly as possible. RUDE...will never do business there again for any reason!!
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June 2023 by JC Afable
Do not rent here! They cancelled my reservation because I was 1 hr late from picking up my truck and decided to charge me with a cancellation fee! This business are going to try to scam you luckily Uhaul corporate took care of everything and sent me a new reservations to another place 2 miles. Check out Mikes Garage & Wrecker Svc Inc they will take care of you there and AVOID this location
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May 2023 by Davida Xm
They were exceptionally friendly and helpful. I have zero experience but they’re so encouraging and nice to talk with that I’m no longer worried about hauling a huge trailer. Mostly.
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February 2023 by Linto S.
Highly unprofessional and charged card while knowing no service was received, wouldn’t recommend to no one
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February 2023 by Traci Munden
DO NOT RENT HERE. We rented a small truck for five days at $39.99 per day. Daily we were being charged $300 because she added 250 miles per day for the truck. Then she added fuel charges when it was more full than it was at pick up. Then they charged for furniture dolly and hand dolly and pads that we never had. NEVER SAW THOSE ITEMS. While trying to return the truck (same location) she literally said “WTF do you want?” I don’t have an issue paying what I owe. But, I def take issue with a thief!!! Drive 30 miles to avoid this store. The total for 5 days was over $600 even after she corrected the mileage. It’s stealing!!
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February 2022 by Teresa Murphy
Never rent a truck here! Told the truck would be ready at 8am. Get to the gas station at 8:15. Can't get the truck. The woman behind the counter was useless. Finally talked to the "manager" and the clerk hands the keys over 25 minutes later. Paid for furniture pads. Not in the truck, had to go back to get them.
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February 2022 by Timothy Jaye-Brown (TJ)
We had to get a bigger truck since the previous renter hadn't returned the one we reserved. Other than that, it wasn't too bad.