Publix Super Market at 12th Street Plaza is highly praised for its friendly and helpful staff, making shopping a pleasant experience. Customers frequently mention the kindness of the employees, who go out of their way to assist, whether by helping with groceries or offering small moments of kindness, like complimenting customers or helping with special needs. The deli department receives special mention for its top-notch service and quality, with many satisfied customers enjoying Publix-made subs, such as the Italian sub with Publix meats. The bakery offers cakes that customers enjoy, adding to the store’s appeal. The store is consistently well-stocked with high-quality products, including meats, local produce, and sustainably sourced seafood. Customers appreciate the wide selection and the good value for their favorite items. Despite some noting the store's distance from their homes, many are willing to travel extra miles for the excellent service and positive atmosphere. The store also creates a warm, cheerful environment—music playing and employees smiling—enhancing the shopping experience. Overall, Publix at 12th Street Plaza is seen as a friendly, helpful, and reliable supermarket that keeps customers coming back for its great service, quality products, and welcoming atmosphere.
