O'Reilly Auto Parts in Vero Beach, Florida, is a well-regarded store known for its friendly and helpful staff. Customers have praised the store for its excellent service, highlighting employees like Ellen, who go above and beyond to ensure satisfaction. When faced with a challenging part fit issue, she took the time to measure and find the correct parts, leaving customers very happy with their experience. The store offers a variety of services, including free battery testing, wiper blade installation, and fluid recycling. Many customers appreciate the knowledgeable staff, like Joshua, who assist with finding and installing parts, making it a welcoming place for everyone, especially those who may not be car-savvy. While most interactions are positive, there have been instances where customers felt less appreciated by certain staff members. However, the overall atmosphere is friendly, with a clean store and a commitment to customer service. O'Reilly Auto Parts is recognized for its dedication to helping customers find the right parts and tools, making it a go-to location for automotive needs in the area.
Went to another store looking for help looking for a certain part. It seemed like no one could help me until I found Justin! He knew every answer to every question I had. Hands down best manager ever! Will DEFINITELY be back!
December 2025
Great service from the people behind the counter, and almost always has the parts I need in stock.
April 2025
Your associate KAT was very helpful and pleasant Good Work
