-
September 2024 by Patrick King
Today I contacted this auto shop to assist in diagnosing a code problem and change transmission fluid on my ill mother’s car. I am in a tough spot due to being from Maryland and only here to assist my mother who is in the ICU. This is my mother’s car and I found the car with this code. I explained the problem with the service writer and he was able to squeeze me in for an appointment on an already busy day for them. I can say that was a relief. I arrived and they promptly began to diagnose the cars problem. A short time later the service manager and mechanic both came the waiting area and I prepared for the worst! The mechanic sat down and began to explain the code and how it was corrected and also explained that the transmission fluid looked good and did not need changed. Both gentlemen were extremely professional and kind. They could have very well just changed the transmission fluid and charged me an expensive fee for the service, instead he explained that the fluid was ok and did not need changed, offered good advise for any further issues. As I was waiting for them to bring the car back around I witnessed the service manager displaying great professionalism and kindness to another customer. I can say I was extremely happy and impressed with the professionalism this company and its staff displayed. I would highly recommend this company for any of your auto repair services, you will not be disappointed.
-
August 2024 by Renee Harrell
Got the inspection done
-
August 2024 by Ma Barley
No place is perfect…. But I have been coming here for 4 years and have not found anything better.
Met some great people in the clean welcoming waiting room! Excellent Christian music ? playing and lots of fresh coffee!
FYI: all credit card charges will be charged an additional 3%. (I don’t understand why businesses do this because they can write it OFF as a business expense??!). Bring a check.
-
August 2024 by Sean Dulom
Alex Morales was great at helping me get the Truck I wanted. Amazing customer service! definitely recommend
-
July 2024 by Eli Green
Alex was very helpful and took his time on a Saturday to get me my first truck. Definitely will be back for my next one day.
-
May 2024 by Ashlee Fralix
Everyone here is super sweet an amazing thank you guys...I apologize I do not remember the tech who worked on my truck an got it fixed fast because that was my only way of transportation I appreciate you an for keeping me updated an to all the girls in the office....thank you all so much
-
May 2024 by William Teixeira
Great service on an oil change. Fast and efficient. Asked about my brakes they looked them over said they were fine.saved me some money?
-
April 2024 by Dennis Poppell
This is one of the good guy if you need a car or truck come see Alex and Dennis at mozzarella's
-
April 2024 by Terry Montgomery
Took my truck in with an estimate of$600+ on Mar 28.
At 10:30 told it was $809.
Got there it was $1016. No mechanic or owner explained.
Called Monday after hours to complain about squealing and grabbing feeling in the brakes . No call back yet. Will most likely dispute credit card charges since they won't respond.
-
April 2024 by Marc
I purchased a 2015 Camaro SS Alex did a amazing job helping me purchase the car great salesman and 10/10 communication
-
January 2024 by Anna Abbott
First time there, recommended by my son in-law. The staff is very nice and professional. They informed me about the state of my car and what I need done next. Thank you so much, Mazzarella's staff.
-
January 2024 by William Monroe
Great service, honest people
-
December 2023 by Kim Roberts
Great people great work.
-
November 2023 by Cynthia Fitzpatrick
Always a pleasure doing business with Chris and his mechanics. Recently brought my car in for a comparative quote and Mazzarella's was substantially lower than my other quotes.
-
November 2023 by Mr Ed
The work is done right which is a plus. But, super expensive for the parts and service you get. Then add on the 3% charge for using a creditor debit card. The waiting time is long. I had an oil change and tire rotation and was at the garage for a couple hours. They gave me a price for an axle and battery. I shopped around and saved over a $100.00 for the battery and over $150.00 for the axle both items installed. Needless to say I will not be back.