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March 2024 by Jessica D.
Lowes is the worst store ever. Three different Lowes told me three different things. I had my order canceled by them twice... I went in to order a door, and they advised me to order it online and have it delivered. So I did that. A few days later, a Lowes in Lake Park called me and said they wouldn't deliver it because they have a 50 mile range, and they were 62 miles away. So they canceled it and told me that this store in Vero should have ordered it and had it sent to their store. So I go to the Vero store again in person and speak to customer service. They did actually try to help me this time, and the man went out of his way to go to the back and look online. They finally came to a solution to outsource it and have it delivered from another Lowes. I paid in person? They took my money immediately. And yesterday I had confirmation that they were delivering the door from the other Lowes. This morning I get a call from aLowes in Sebring, which is apparently 90 miles away.... and they said they can't deliver to me for obvious reasons, I guess? I'm getting the run around. The guy from the Sebring Lowes said that they could and should have ordered it from my store, and that the Lake Park people should have delivered it and that the range is 70 miles, not 50. I call and try to speak with the Lake Park Lowes, and I'm on hold for almost 20 minutes. They picked up and just put me on hold. Now I'm out $600.00 and told I have to wait 7-14 business days for that back?! Are you kidding me?! I'm beyond angry, and can't afford to just not have $600! I HATE this company.
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February 2024 by Matt Wilcox
The dompat and I visited this Lowe’s the other day and were looking for a specific size and color of 16-18” pavers. It appeared the store didn’t have the pavers available in the specific color we wanted. Luckily we were assisted by a very knowledgeable and friendly lady named Toni.! She proceeded to stop what she was doing to assist us for the next. 10-15 minutes as we tried to solve the paver color and type crisis we were experiencing. Toni advised about the possibility of ordering direct over the website as the pavers may be able to be transported to this Lowe’s from another location. Also Toni made us aware that we could use slightly different pavers and then use concrete stain to make the pavers all uniform. She even told us which aisle to go to. although we didn’t purchase anything on this visit, it was very nice talking with Tony and she gave us some great ideas for how to finish this project. We have at home. Next time you’re in Lowe’s go out to the garden section where the pavers and bricks are, and say hi to Tony I’ll be glad you did.
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February 2024 by Scott Benkel
We had several items at the register....we forgot to bring our Lowe's credit card but they said they could look it up .. the lady asked a million questions...then she called out another girl (supervisor?) who couldn't bother to smile or say hello... still no help so we left our basket with all the items and just walked out...we think we will just pay off remaining balance on our card and move on to a company that actually cares!
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February 2024 by Angela Young
Thanks to the Dynamic Duo Narayan and Damien for being there for me throughout the horrible buyers Beware.
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February 2024 by Israel Gonzalez
One of the best Lowes on the East coast Great people Great mgrs with multi trades to help everyone in the Vero area.
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February 2024 by Karen Mead
Not impressed with the selection of hedge trimmers. They were very expensive and the blades were too long for a woman to be able to handle
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February 2024 by Brad Brubaker
Had a large order scheduled for delivery, and instead of calling me and tell me that they can’t deliver it they mark it out of stock. All the lumber i needed was in stock. Zero integrity from management…but they still get their paycheck at the end of the week.
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February 2024 by Kaitlin Klair
Like most lowes. Always clean and people friendly
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February 2024 by Winnie T.
I was scammed at Lowes - bought a grill and had it delivered. It was missing a vital part. Called Lowes customer service and they made arrangements to us go to store and pick up the part there - went there the floor model was missing same part. Waited for it to be sent. Called Lowes Customer service on 4th day. Said store personnel should have ordered part and now past deadline to order it so I got a return authorization picked up on 26 Dec by same people as delivered. Never credited to my account - now they Lowes credit card is dunning me and no record of my return appears on my Lowes account. Figure it was a scam by dishonest employees or incredible disorganization. I will never pay the bill and have to go through incredible hassle to get it removed my account.
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February 2024 by Antoine White
Employees very helpful
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February 2024 by Dave Cobb
Always a great experience
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February 2024 by Jan Svendsen
Easy to find everything and Lowe's staff can be very helpful. Prices are a little bit better than HD.
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January 2024 by VICTORIA KING
THEY JUST TREAT YOU RIGHT,AND ARE SO HELPFUL.
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January 2024 by Perry Love
I found a person in the electrical department that was a big help and all the rest of the workers were very nice and helpful.
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January 2024 by Leosa Adkins
Just went to look don't buy anything
