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October 2023 by Ken G.
Experience with service department was great, but window washer indicator light was on before going, so when I went to get oil change, and left, the the washer indicator light was still on, I called them and they told me that this is common and that the censor is faulty , and it is my responsibility to pay for new one even though I am under warranty ! I feel this is poor business! I do not recommend this location, I spent a lot of money in the past in this service department to be treated this way
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September 2023 by Lisa Harper
I dropped my car off this morning to have a new transmission put in. As soon as I got to Dyer Mazda, Kevin took care of me immediately. I had a courtesy car waiting for me and was told that I should hear from them by Monday afternoon. That same day, Kevin called me to say that the transmission job has already been completed. I live in St. Lucie West and purchased my car at the Stuart dealership, however, I work in Vero Beach and have used Dyer's service about 3 times now. They are super professional and very very friendly. Kevin you are the best.
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September 2023 by Jen Locker
I am very pleased with the purchase and service as a PPM Gold Customer. Just took it in for the first scheduled service. Everyone was courteous, professional, and a thorough car care scheduled maintenance was done. I won't drive any other car other than a Mazda! The CX-50 Turbo is optimum for me. If I could have designed my perfect car myself... that'd be it! Fits like a soft leather glove with excellent ratings.Services: Air & cabin filter replacement
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August 2023 by Wayne D.
Apparently they have become really money hungry as they are no longer honoring Wallace (stuart) Mazda oil change coupons. Gave the service writer my usual Wallace coupon for oil change which is like $64.95 rather than use the Dyer coupon which is $74.95. She took a snapshot of the coupon from my phone. When the bill came out for a oil change and tire rotation it was $101. She said she could not take the Wallace coupon did not bother to apply the dyer coupon or even suggest it, and gave me some corporate doublespeak about Amanda is the new Service Manager who replaced someone who was giving away "too many freebies". Also told me if I wanted to use the Wallace coupon I need to go to Wallace. I called Amanda, left a VM and never got a response. From now on, I will be going to Wallace. BTW, their new 23 Miatas have a $4k profit addon on the sticker.
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July 2023 by Laurick Ingram
Talk about a rescue. We just moved to the area and the battery in our brand-new Mazda CX-5 died. We did not know that when this happens it triggers multiple system failure alerts, so when we say 15 alerts that systems were failing, we were nervous. It was a Saturday morning and after navigating the roadside service we got the vehicle jump started. We called another dealer first and was sent repeatedly to voice mail. Not only this dealer answer the phone, they took us without an appointment, they gave us a Lyft voucher to go have breakfast while we waited. Within 90 minutes they had us like new All our service will go here.
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May 2023 by Shelly Kennedy
I am totally impressed with the service center at Dyer Mazda in Vero Beach! Their customer service is second to none from the moment you pull in until the time you leave. I was greeted by a Concierge when I arrived, assigned my personal service representative and provided with videos as my car was being worked on by the team. Everything about the experience was pleasant and welcoming. I am a happy camper and very pleased with my decision to purchase my car from Dyer Mazda.
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May 2023 by Rebecca Martin
Everyone in the service department were professional and friendly. They kept everyone posted on where their car was at during the service appointment. I was offered a complimentary car wash after my oil change and tire rotation, which was very nice. They did a great job.10/10Services: Tire rotations
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April 2023 by Robert Banov
We had a factory trailer hitch installed on our Mazda CX 50. The hitch was installed professionally and in a timely manner. Dyer sent a video showing the installation process from underneath the vehicle and followed up with a call when finished. We picked up the car which had been washed by Dyer- a nice surprise. Excellent job/ great communication. 5 stars. AmyService: Body & Trim
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March 2023 by Sasha Stojanov
My car was taken to the Dealership by their Collision Center. The Collision Center delivered it to me with a broken part, a plastic strip that runs from the front of the car to the back of the car. Also the side molding on the back door still sticks out. Dyer Collision Center has had my car on and off since December. It was delivered to me several times with defects that I had to inspect and find: side molding that runs from one end of the car to the other end of the car was detached from the body of the car with space to put a finger in between, plastic screws were missing above the back wheel, the bumper had been installed incorrectly with clips missing, there was a dent inside the body of the car, scratches in several places, plastic strip on the front door was missing, water was leaking through the back door. They do not seem to inspect their work, they deliver it to me to find all these defects and return the car time and time again. Avoid this place.Services: Auto water leak repair
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March 2023 by Richard Gromis
Was having trouble with the radio screen. The problem was user error on my part. The tech explained what I was doing wrong in a polite and professional way. No charge!Thank you Dyer
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March 2023 by jldrn2
Everyone we encountered in service as well as in the showroom (we're also doing preliminary new car-shopping) was so cordial & efficient. Nice Mazda dealership!Service: Oil change
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January 2023 by Jason R
This was my first visit on my car, maintenance check up, and I must say it was great! The service representative was very professional and got everything done that was needed to my SUV quickly and responsibly. And the lounge areas are very clean and comfortable thank you all for all of your honest help see you again soon. God bless.Services: Tire rotations
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January 2023 by Amanda Sherman
I have never had a better experience at a dealership! Bought my car here and today was my 2nd service; everyone is so helpful and friendly. Highly recommend ??Service: General repairs & maintenance
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January 2023 by hollywoodjimmyb
Excellent customer service from Kyle! He was extremely friendly and kind. We are impressed with our service and how quickly our car was repaired. We wouldn’t definitely use Dyer Mazda in the future and highly recommend!Services: Auto brake replacement
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November 2022 by Brendan Lewis
Knowledge, experience, and excellent customer service make Dyer Mazda an excellent place to get service as well as buy a carService: General repairs & maintenance