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March 2024 by Cheri Ritter
I definitely don’t recommend! I’m currently having a very difficult time with Waterside’s East Venice Ave office. I told them about issues I’m having with a type of mouthguard they talked me into buying. It was very expensive & I have had constant problems with it. It is too bulky so I have to keep my head in only certain positions at night so my bite aligns with it. Mainly that’s hard to do & sleep well so I have been having trouble sleeping, wake with headaches and have chipped at least two teeth from it. I told the dentist office and they told me they would provide me a replacement for free and try to make the new one less bulky. I was very happy about that & was pleased they were willing to make it better. However, since that appointment they continue to bump my scheduled appointments multiple times now with excuses like they don’t have the staff scheduled at that time who would be needed for such an appointment as mine. They are the ones who scheduled me for times they “didn’t have staff scheduled” so it seems to me they are just bumping my appointments possibly in hope that I’ll get fed up and go away and they won’t have to keep their WORD to replace my very bulky & problematic mouthguard. I’m willing to revise this review if they keep their word & make this right. Previously from another dentist I had another type of mouthguard very streamlined like an invisalign style but Waterside told me those aren’t “as good”. I had that thin kind for over a decade and never had problems with using it and they were much less expensive.
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March 2024 by Lisa Peters
We thought Dr. G was great. She's gone to a different practice. They have new staff here. This time, the hygienist was quick. 18 minute visit. She forgot to check under my tongue. The new DDS didn't even check my teeth or stop in to introduce self. I hope they only bill my insurance for a cleaning and not a full visit. I am going to hunt for Dr. G's new office.
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March 2024 by Amanda Danforth
I’m am so overly thrilled with my experience today! The professionalism, the patience the over all Everything and Everyone! was Fantastic! I’ve never had a better experience! My only dentist who has ever taken the time to make sure everything was perfect! I can’t get over how sweet and patient they all were. (I’m normally a basket case) You can tell they all love to be there and help people ! So refreshing and great music too! I literally can’t wait for my next appointment!
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March 2024 by Joshua Reynolds
If you are smart, avoid this dentist. It was $150, For first visit. The Dentist never look at the in infected tooth that I was there for. Dentist kept wanting to poke a good tooth instead even after I told him three times and pointed at bad tooth. Then told it would be well over 2000, dollars, just to get tooth pulled, and then lowered price two times, as I just looked at him with complete disappointment. 2000 is a lot different than $200 to $500 like I was told over the phone before I made my appointment. They basically just robbed me of $150 bye deception.
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January 2024 by Cheryl Thompson
I went here with my husband for an emergency visit. While the dentist was fine, every time I called to get some information absolutely no one would call back. The office staff was not courteous nor responsive!!
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November 2023 by Dawn Bizer
I’ve been a patient at Waterside for several years. I’m always impressed by the caring staff and Dr Chavous. Today they worked me in for a toothache and I’m so grateful. Angela at the front desk was so kind and Lauren his assistant is extremely knowledgeable, caring and compassionate. Unfortunately I need a root canal but my records have been sent to a specialist and I have an appointment Thursday. Love this practice.
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May 2023 by Terry Frazer
I made my appointment described my problem a chipped molar described in detail. Gave all information on my dental card. Three weeks to get in. Arrived taken to back room with Lynn she asked why I was there. I described my issue. She looked on clip board and said I see you get the $99 special talked about cancer screening, pictures said $10 extra for better polish I said did not need up grade polish Than she said my total out of pocket would be $380. I asked did that include fixing my tooth that I made the appointment for knowing I had not even showed my tooth. Lynn responded no. I asked what am I getting for $380 out of pocket she responded the doctor needed to do a complete exam that day. I said will he work on the tooth that I had made the appointment for. She said NO. So to sum it up I have insurance dental card blue cross. Appointment three weeks to fix tooth Lynn said I get the $99 special Yet I was to pay $380. And come back another time to have them look at the tooth that I came in for! On a mother matter when I first got in to the back room before any discussion Lynn put a blood pressure wrist blood pressure monitor on me. It read extremely high. I said my pressure has never been that high. Lynn informed me the monitor was new and all patients that day had made similar comments yet Lynn never thought to stop using defective equipment ??? Amazing incompetence! Stay away do not make appointment to repair tooth. I was expecting to spend $1,00 or more and get a cap not to spend $380 for nothing. Terry Frazer I ran out as fast as I could
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May 2023 by Mohcine Nabili
Everytime I visit that place I like it more and more. As soon as I entered Mary welcomed me using my name, which was absolutely amazing. It makes you feel at home.Today I had the pleasure to meet Kim, very friendly and professional. Thank you Kim. And thank you Waterside Dental- Mo
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May 2023 by Terry Mccullough
My first visit was today and absolutely had a fantastic experience! I HATE going to the dentist even for a cleaning. But the staff was very friendly and I can't say enough good things . My husband had an appointment as well today and agrees with my rating.
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April 2023 by Laura Roskelly, REALTOR
I'm very pleased with the courtesy of the staff when I call, and in person. Dr. Gintner and her hygienist are professional, warm and welcoming. They make going to the dentist a pleasure and that's saying something. They were my 3rd try at a local dentist and I'm very happy to have found them. Thank you ladies!
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February 2023 by Ron Van Thiel
Definitely go back. Winter here and went through a long list in our dental coverage network. After checking backgrounds and reviews was glad to find Waterside Dental in Venice. They had me in within a day for my problem. Dr Jessica Ginter and her staff were awesome in knowledge, communication and attentiveness. Outstanding.
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February 2023 by Shari Baker
Dr. Ginter and her assistant rock! They are a great team together! I trust Dr. with my dental needs and if you like to be entertained they hum to the tunes streaming from the TV’s! I was thoroughly entertained! The other day I was a half hour late and they STILL FIT ME IN AND TOOK CARE OF ME. They are stuck with me for as long as I have teeth!
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February 2023 by Ken Tall (RCFLYER)
VERY GOOD. Very pleased with first appointment and with following dental work. Pleasant and professional staff. Actually cares for patient's dental needs.
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December 2022 by Ellen Roberge
I had my 4 month dental cleaning on July 21 with Sheri. She's a super hygienist and takes excellent care of my teeth. She explains everything she's going to do before she does it, points out all my problem areas and recommends things I can do to improve my gums.
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December 2022 by Patrice G
Dr. Ginter AND staff were excellent, attentive and friendly. Needed an emergency appointment, they fit me in and provided excellent service. Dr. Ginter is straight forward, great communicator about my options and fixed a complicated problem. Offered a cash payment discount. Will definitely return. Thank you Dr. Ginter, staff and Waterside.
