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January 2024 by Nichola Cone
We can not sing enough praises for the exceptional experience we had at this dealership! Shelby, Charlie & Stuart all earned A+ by going above & beyond to ensure we were leaving in a new Acadia! Thank you for making us extremely happy customers of Carroll Buick/GMC
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January 2024 by Allison Nelson
I had a great experience working with Stuart. He helped me through the entire process and helped me navigate any issues that came about. He was very knowledgeable about the car I was interested in and made sure I understood each of its features. I would definitely recommend working with him when purchasing a new car.
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January 2024 by Steven Gibeau
In my search for truck, Ram was my first choice, GMC was my second. Upon entering Carroll GMC, there was a good inventory and with the end of year pricing, I decided to take one for a test drive.I did not purchase right away, in fact, I left the dealership and went to the Dodge Ram dealership 2 miles away. Although they had a good selection, all of their 2023 inventory was depleted and they were not offering specials. I also test drove one and quickly concluded that the GMC Sierra 1500 was for me.I returned to Carroll GMC and once again worked with Angel Lopez. He was patient, accommodating, and very professional.He, and the rest of the Carroll team made my truck purchase enjoyable. My wife will be in the market at the end of 2024 and we will be considering a GMC Arcadia.If Angel Lopez is still part of the team, he will certainly be our agent of choice.
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January 2024 by Jerry Olsen
Kim our service advisor was awesome. We are traveling from Wisconsin and had an issue with our front collision avoidance so our cruise control didn’t work on our 2023 Yukon Ultimate Denali. We called and she said no problem bring it in and we will take a look at it. She had us fixed and on our way in a hour. Prior to calling this dealership we had called the GM dealership in Sarasota where we were and they didn’t care that we were traveling told us they couldn’t get us in for over a week. Lady on phone was very rude. Kim and the people at Carroll made us feel at home. Thank you!
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November 2023 by Eric Richter
Just bought a used truck from this dealership. Just wanted to shout out Steven Oliver, the sales rep who helped us out. He made first time-buying from a dealership the best experience possible. He was super personable and transparent throughout the entire process. Definitely recommend purchasing from this location and ask for Steven Oliver!!!
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November 2023 by David Abney
One of the best car buying experiences I’ve had. Shelby & Annalise the Internet sales team where fantastic. When I got to the dealership there were no surprises. Everything was as we agreed.Stewart the salesman at the dealership also fantastic. Even with the long test driver I took him on. We had a great conversation. I would recommend this dealership to anyone. Thank you Once again, loving my truck.
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October 2023 by Jessica Powell
Very pleased with my experience. I had the pleasure of working with Angel for my first time purchasing a car. He was extremely responsive, helpful, and eager to answer any and all questions. The process was quick and smooth. Even the financing process was pleasant and not at all demanding. I felt supported rather than pressured, and I am loving my new vehicle!
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October 2023 by Ryan Dalton
Set up a service on a vehicle at this location. Customer service was fantastic and the time frame for the work was exact. No frills or extras being pushed. Price was fair. Would recommend using them for any vehicle service needs
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September 2023 by Eddie Aiello
It’s rare to find a guy like Bob Ewing at any business and I’m glad he is here! He knows how to smooth out a situation and treat clients with respect. Whoever trained this guy deserves a medal… hopefully you see what he is doing and duplicate it! Thanks
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September 2023 by Wesley Bulifant
This was by far the best vehicle purchase process that me and my wife have had. Our sales rep Stuart Grimes was on top of everything. Very smooth process.
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September 2023 by William DeWeese
Called to get an old invoice emailed to me. Was having work done on my truck and a different place was trying to up charge me or work I already had done. (Needed to prove this in a timely manner). So a representative was helping me, had the info pulled up, took my email. Said I’d get email shortly. Cool!Waited 30min no email. Called back let them know I didn’t receive the email. The Starling receptionist says “well how long has it been?” “Well you need to give her time she’s with another customer”I said “well she was assisting me & it only takes two seconds to click send so….” she didn’t like that she took down my info said I’d get a call back. Well, it’s been a week. No call, still no email.Made something so simple more of a hassle than it needed to be.
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September 2023 by Lucia Di
This is the best car repair experience I've ever had! Drove in without an appointment but they were still able to help me. As soon as I gave them the keys someone said "I know exactly what's wrong with it" and they weren't wrong. Keith G took great care of the paperwork and Gregory K did an amazing job as a tech. Everyone else was courteous and respectful. GREAT TEAM!
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September 2023 by Susanne Corwin
Our experience at Carroll Buick GMC was very good.More efficient and helpful than expected right from the first time I stopped by.I lease cars; have done so several times while living in upstate New York.This was my first time seeking a leased vehicle in Florida.Angel Lopez is knowledgeable, friendly, and very patient with which to work.I now lease the 2023 Buick Envision Avenir. My husband and I have driven through all 48 contiguous states. We know a good ride. Our sincere thanks to Angel Lopezand Carroll Buick GMC of Venice, Florida. Every Blessing!
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September 2023 by Kiana K
We are super happy with our recent experience and purchase on 09/02/23 with salesman Steve Oliver! It’s already so intimidating going into a dealership because most places are so invasive and pushy but Steve was patient, kind, non-invasive, and told us all of our options while also finding us a deal the best fit our budget. He went above and beyond in many ways such as recommending ad-ons like On Star and made the whole process smooth and easy.Highly recommend this dealership - ask for Steve Oliver.
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August 2023 by Lori McCormick
This was our first service appointment with this car. Cassandra our service writer did an excellent job of listening to our concerns and updating us on our service appointment progress. We have contacted her in the weeks following our appointment as she requested about an intermitten problem. She took our call and is following through by ordering the needed part. We are very happy so far with the service department.
