-
October 2023 by Lisa G.
I can't believe what the Owner of this salon did to me and for no "good reason" and in a text message, very passive aggressive just 2 days before my scheduled appointment. (In which I had to schedule my work/ other appts around this as we all do.) We all know how hard we work and time we wait to get our hair appts booked . So.....here's the story I have been in to see Cynthia several times for root touch ups in the past year. We never had a problem and I was always happy with the job she did. I never missed my appointments nor was I ever late. So last week I was in for a trim and root touch-up, No issues. Normal small talk etc. I was her only customer in the salon when we finished, I made two more appts, For highlights and root touch up, to get me through the holidays. She wrote both upcoming appointments on her card, then proceeded to check me out for the services she just did. I paid her fee, it was around $80 give or take and I tipped her $10.00 which was a custom amount, as you know you are automatically giving choices of 15,20, 25% etc. or a custom amount. I decided on $10.00, thanked her, said see ya next week and left. No idea there was any kind of problem. Because there was no problem there wasn't a problem until she realized I'd only tipped her $10 which was a blow to her ego ! So when I got a text from her just 2 days before my next appointment, saying I needed to find a new stylist it was shocking and extremely hurtful! We had never had any issues with ANY of my appointments, I was never late, never had a need to complained and always tipped her. Tipping not because I wanted to, but because it's expected. I don't agree with tipping a professional on top of the prices we already pay for their work. I just don't agree with tipping professionals they are already making VERY GOOD MONEY. I do not tip my house cleaner or the hard working people who do my lawn, who don't make the kind of money that Cynthia makes, nor do they work in the conditions in which she works , if you get where I'm coming from. Money isn't a problem for me but I don't feel it's necessary to tip a professional who gets paid very well for doing what they do . We don't tip other professionals, like Doctors or Lawyers or the cashier at Publix? Tipping has gotten waaaay out of hand, You see (tip jars) everywhere lol, But why is a person who cuts my hair more worthy ?? They aren't. tipping should never be expected. I'm a professional and I provide a service for my clients, and I would never expect someone to give me a tip on top of the amount that I already charge them and I work a lot harder for my money than Cynthia does as do most people. . It's not about their worth or happy you are with their work. Coming back repeat business and referrals is way more valuable in my estimation, and I've talked to many women who feel the same way we only tip because we're made to feel obligated. It's put in our face to tip. I remember Oprah on her show saying who you should tip, and who you shouldn't an owner of a business isn't one of them. So I believe it was my custom tip that she was upset about. Apparently my $10 tip wasn't to her liking and her EGO & Greed was the actual problem. I pay good money for her services, she sets the price and don't believe it's necessary to leaving a 15 or 20 % tip on top of what I'm already being charged. in right. I I know this was why she canceled my other appointments and told me to find someone else, because why did she make me 2 more appts if she thought I was a problem client? It wasn't until after I paid and she saw her Tip. So SAD. VERY VERY SAD I do believe in tips for restaurants/ food service people who are making minimum wage at best , Not professionals that are making close to $100 per hour. I hope your bruised ego get you more $$$ then all the bad reviews can clients you'll be losing. . Shame on you You would of said something to me if there was a legit reason you let
-
May 2023 by Fred Pata
Totally renovated. Great staff. The owner is professional and gives a great haircut everytime.
-
April 2023 by Pam Greenslade
Cynthia (recently purchased business) is great and the entire salon has been upgraded. Would highly recommend.Services: Shampoo & conditioning
-
March 2023 by Joan Shermet
Rosa is a great stylist. Live the new decor too.
-
December 2022 by Jeff T.
I have been taking my elderly Aunt (90) there for awhile and her Stylist Cynthia is amazing. She is very personable and my Aunt looks forward to to her appointments. On a side note, when we first started going there, Cynthia was a stylist working there. She is now the owner and completely remodeled the place. It went from a 1990's green and peach decor to a very modern upscale feel without the upscale prices. I have recommended a few people and they were also very satisfied.
-
June 2022 by tracy black
A GREAT PLACE TO GET HAIR DONE- PROFESSIONALS
-
January 2022 by Don Laws
Great friendly service. Flexible with appointments.
-
November 2019 by Nancy Shanley
Fast, friendly, and skilled.
-
April 2019 by Venus Rose
Good service. Good results ðŸ‘
-
March 2019 by Lori Wales
Love my stylist!! No one has been able to cut my hair like Darcy does!
-
January 2019 by Sandy Ingram
Everyone is friendly and my stylist Mel is awesome!
-
August 2018 by Vicki Southgate
Awesome
-
August 2018 by MELANIE ROSS
Friendly staff and light an air atmosphere.
-
August 2018 by Rocky Bartolon
Needs updated but other than that great place.
-
May 2018 by Mel Venn
Friendly staff and light an air atmosphere.
