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May 2024 by Beth
Well.... i have read the poor reviews of this branch and so usually go to sarasota ( next closest from port charlotte). i needed to take cash out and atm broken and i needed to transfer money to my kids accounts! First i was greeted by a conceirge who stalked me like a security guard, interjecting herself into where the deposit slips etc. Then i get a teller who must have just graduated teller boot camp! He stayed on his computer which was next to the drive thru window requiring him to turn his back on me and walk back and forth to my window. He asked for help from the other teller for every little basic thing! ok- everyone begins somewhere but it took 15 min or more to get cash! then cause ATM broken i had to get him to put money into my kids accounts! that took another 20 min and while he is going back and forth, the concierge logs onto computer at the window i am at and starts helping another customer at that sane window while guy is counting out money to me! Never Again!!! i will drive to sarasota!!
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April 2024 by Dennis Ausel
grumpy a nd not friendly
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April 2024 by Anna Genzale
The folks there are great. They’re friendly and knowledgeable. I’ve been a customer for some time and will continue banking there.
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November 2023 by Diana Harrison Ellwood
Right now they are short staffed and it's frustrating. Appointments and communication are not timely.
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September 2023 by KIA
How is this place still running.
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September 2023 by Curtis Borowski
Need more tellers. Wait is always long.
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August 2023 by Kelly Shepard
So I go into PNC Bank here in Venice, which is the only branch within 100 miles being sarcastic of Port Charlotte. I went to cash a check from someone who owed me money in the bank charged me $14 to cash an $800 check they charge 2% of the total amount of your check. If you’re not a member, whatever happened to customer service and doing your job where someone would have to pay to cash a check to get their hard-earned money out of the bank. What you’re doing is wrong. And I hope everybody that looks up. PNC Bank realizes what crocs they are the teller. Michelle was very very nice. I felt very bad for her that these dirtbags that make up these rules that she hast to tell customers I’m gonna steal your hard earned money because my bank makes me do that as part of my job and she hast to deal with people, but the people that make the rules set up in their offices, letting the workera take all the heat for their greed good job PNC Bank you should be ashamed of yourselves you use Americans you don’t help them
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July 2023 by Nymuscle
This has to be the worst bank in history,never enough help,simply the worst on the planet.
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June 2023 by Joyce C.
Friendly and knowledgeable tellers. Outstanding service. I used PNC for my banking for over 40 years for all aspects of banking services.
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May 2023 by Gail Lawing
I love this bank but….the wait line for the drive through is absolutely ridiculous, always. Then, their atm is down to do your banking and have go to the drive through and wait in the ridiculous line for 10 minutes. I would give them 5 stars but for this.
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February 2023 by Anna
We went in to start a business account and Michela Armato-Barone helped us immediately. She was very accommodating, explained the whole process and was very pleasant to work with. During our time, an angry, rude client walked in causing a scene, even walked into the office we were in and interrupted our session. The problem he was having wasn't the banks issue or anything they could help with, it was an insurance issue. His demeanor made everyone uncomfortable, however, Michela handled the whole situation very well and shut him down professionally and quickly. You can tell she really cares about the customers, her workers and her job. Seems like a lot of negative comments are based on things the workers don't have the authority to do. I overheard many workers who were nothing but polite and our experience was above and beyond. This is our first business account and it was the best experience we could ask for. I feel really bad for the workers who had to deal with that guy who was a complete j*** and anyone else who is similar. Thanks so much for all your help.
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December 2022 by Destiny
It is amazing how unprofessional this bank is. They are slow, rude, and apparently need a new manager and more employees.
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November 2022 by Stephanie szymanski
The absolute worst bank. We waited in line for an hour (with only 4 cars in front of us) and this happens every time we come here (maybe 2 to 3 times a month)On top of this we finally get to window and after waiting a few minutes before anyone greeted us we where told we need to fill in a deposit slip so we did even though EVERY single time we have been here we never had to do that. The account number is on the back of the check and the teller gave us a hard time about not filling it in and that it’s “not her job”
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November 2022 by Alex Volokitkin
Turtle service with dinosaurs working… and cashiers checks are some of the most expensive I’ve ever had to buy… I need to pull my money out
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September 2022 by Kathy Salvesen
If I could give the tellers and Managers at this bank a zero Rating I would. They Are all extremely rude, nasty, Inconsiderate unprofessional bankers I have ever met! I am closing my account there! Literally my money pays for their job and they are so so nasty.
