“On vacation with our daughter from college and her phone stopped charging and she’s back to school tomorrow. Stopped in at 6:30 and Ryan was super helpful. He upgraded her phone and then noticed an easy change to our plan that saves us over $20 a month. Even though we don’t live here, highly recommend the store and the service! May come back next year for my upgrade! Thanks!!”
“Matthew was tenacity times two! He worked diligently to solve my issues and even made phone calls. I was very impressed with his highest caliber of service. I can easily see him becoming upper level management at Metropcs. He was confident in his ability yet very cordial and empathetic with a techno challenged customer.”
“Lisa Chad and Jarrod gave me the best service today at that location!They were so willing to helpThe store was very busy and they approached everybody and made all of us feel their careThey explained everything with a smile and I went hope so happy ?”
10AM - 7PM
440 U.S. 41 Bypass N #480, Venice“Came into the store today to get a Wi-Fi hotspot. Michael was extremely friendly helpful and got everything taken care of for me very quickly. Great experience great staff. Thank you guys.”
“I never thought I would see the day that I would be giving a cell phone provider store a five star review. I was helped by the store manager Josh on two occasions, and I was shocked at a) how good he is at his job, and b) how good his customer service is. He was prompt, knows the technical aspects better than any customer support I have ever seen. It was really a refreshing pleasure to walk in and receive such good service. My advice to corporate- take this guy, make him a regional manager, and have him teach all your customer service technicians what he knows. You are sitting on an employee goldmine.”
“5 stars, staff was excellent!! Previously (in other locations I did not have good customer service) BUT today I did, thanks to Mary & Harley they both were excellent, super helpful, went above & beyond, kind, friendly, explanatory, ect... these girls are an asset to this company. Thank you kindly for finallllly, an excellent experience ladies!!”
“Went there 2 days ago. Walked in and was immediately greeted and helped. David was my rep but all the guys when they weren't with a customer made sure I was good. David found my free upgrade and got me started. While items were moving to my new phone he was able to take care of 2 other customers. While I was there all customers seemed satisfied as I was. David was very knowledgeable and efficient”
“Noah, the previous manager was a head case. After selling me my new phone 3 months ago there was always an issue with the bill. Luckily Derron the current manager was able to get everything taken care of! I can tell he’s very knowledgeable and above all he’s forthright.
Thanks for fixing these issues Derron and I implore anybody who is looking for anything regarding AT&T to come to this location and see him”