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January 2024 by AJ M.
It's unfortunate but I had to leave this bank. I opened a few accounts here because they were local and offered a decent interest rate for the current economic times. However, it was not made clear to me that transactions over 1k are not allowed. Sadly, I didn't find this out until I was at the store buying a large appliance and my card wouldn't go through even though there was plenty of money in the account. When I called, no help was offered just basically, nope, sorry you can't use your money past what we allow you to use, in other words. Makes you wonder if this bank, like some many others, have over extended their loan to deposit ratio.
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November 2023 by Jennifer Speer
Cindy, at the Shamrock Branch went above and beyond to help me resolve an issue. It’s why we have banked at Liberty ( particularly the Shamrock branch) for over 12 years. Thanks so much!!
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August 2023 by Catherine Johnston
Great service; helped out on cd renewal & gave exception on rate. Happy experience ?
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August 2023 by Sj Patten
It's very sad that I've been with this bank for nearly 24 yrs and find this peticular branch deplorable. The customer service is extremely subpar. The tellers are rude and disrespectful. They act as if you are bothering them by asking them to preform their job.Seriously, considering taking my business elsewhere after two decades of loyalty.
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July 2023 by Ruth Miner
I am very happy with the service I have in this bank. Joe has a incredible customer service! He is 100% available to make things happen with a very positive attitude.
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June 2023 by Rita Dudley
We were helped politely efficiently and Cindy was so helpful with the situation at hand Thank you for your kindness and understanding and knowledge Sincerely Rita Dudley and Alex PERHATS your awesome
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March 2023 by Marie Palagonia
We have been faithful members of Liberty Savings Bank since relocating to Florida a few years ago, and every experience has been totally satisfying. Working with Cindy Morgan, and her team at the Shamrock branch, is always a pleasure. Cindy sets the tone for customer satisfaction each and every time we have done business at the branch. We feel fortunate to have found Liberty and look forward to many more years of an enjoyable relationship which takes into account both positive business transactions, as well as a gratifying personal relationship...unfortunately, a too rare commodity in today's hectic world. Thank you for keeping, and excelling at your commitment to customer service.Marie & Joseph Palagonia
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March 2023 by Rosalie Coddington
Love our friends at this branch. An amazing bunch. Everyone is always cheerful and willing to help with anything. We would never even think about changing banks or locations.
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December 2022 by Donna Hopkins
The Customer service at Liberty Savings Bank is superior. We love the small town feel of the bank, yet the rates are competitive if not better than some of the "big box" Banks. All the staff is friendly and helpful Joe and Lisa always go above and beyond. We have recommended Liberty Savings to several of our friends!!!
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October 2022 by Erica R.
Liberty Savings Bank is the worst. I've found them to be disrespectful and completely unhelpful. I will never deal with them again.
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April 2022 by Diane Gibson
Love this bank and this location!!!! Joe and Cindy are very friendly, quick and professional. Best bank I've ever used!
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March 2022 by Ashley Holzworth
As busy as Joe and Joy were being short staffed at the time I went into the branch it was still a very pleasant experience! They were extremely nice and friendly. Joy's customer service skills were bussin' bussin'!!! I highly recommend this bank and branch, NY daughter agrees.
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November 2021 by Dominica Grant
Liberty savings bank is by far the best bank I have ever dealt with. Joy at the Shamrock location is always beyond helpful anytime I am there. I brag about liberty to everybody and comment on how great they are to work with and get answers from.I love the people here!
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July 2021 by jaci maxwell
I love my bank. They are so knowledgable and patient, they never rush you and very understanding. Just great people.
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July 2021 by Noah Opsatnick
I rarely ever post on any form of reviews, however, Joe is a phenomenal banker and went above and beyond when I encountered issues through a private sale vehicle. After multiple days of payment issues he kept in contact and remained coherent to the arising issues, while offering potential solutions to the matter.
