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March 2024 by John Bauer
Very helpful counter guy. Analyzed our water (acidic with copper particles and staining) and proposed a chemical cocktail that seems to be working. On the high $$ side, but worth it so far.
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June 2023 by Lori Teuerle
Purchased a Hayward pump from the location 4347 S Tamiami Trail, Venice, FL 34293. When asked Angela about the warranty, was informed that there is a 3 yr warranty. Great. However, she failed to inform me that Leslie Pool does not perform warranty work. Less than 24 hours after the pool pump was installed, I phoned to explain there may be a potential issue. Angela said she would get back to me. She never called. So I called the next day and spoke to Jennifer, who told me that she would look into the situation and call me back. She also never called back. I phoned the third time and Angela said that even though it was 24 hours after install, they could not service it and to contact Hayward. I contacted Hayward and they advised me that Leslie Pool is an authorized service center. Called Angela, she said that is incorrect. Hayward put in a service ticket and could take ups to 3 or 4 days before I hear back. In the meantime, I don't know if the pool pump is fully operationally. I was just looking for someone to stop by and take a look at it and advise if it is a warranty issue or not. Now I have been abandoned and left with the task to find someone to at least inspect the equipment.
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May 2023 by Lori T.
Purchased a Hayward pump from the location 4347 S Tamiami Trail, Venice, FL 34293. When asked Angela about the warranty, was informed that there is a 3 yr warranty. Great. However, she failed to inform me that Leslie Pool does not perform warranty work. Less than 24 hours after the pool pump was installed, I phoned to explain there may be a potential issue. Angela said she would get back to me. She never called. So I called the next day and spoke to Jennifer, who told me that she would look into the situation and call me back. She also never called back. I phoned the third time and Angela said that even though it was 24 hours after install, they could not service it and to contact Hayward. I contacted Hayward and they advised me that Leslie Pool is an authorized service center. Called Angela, she said that is incorrect. Hayward put in a service ticket and could take ups to 3 or 4 days before I hear back. In the meantime, I don't know if the pool pump is fully operationally. I was just looking for someone to stop by and take a look at it and advise if it is a warranty issue or not. Now I have been abandoned and left with the task to find someone to at least inspect the equipment.
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October 2022 by Susan Hickman
The place was slammed after Ian. Lexie was amazing (so knowledgeable and helpful) and handled all the customers (and stress) with humor and grace.
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October 2021 by Growyourpage
Called the store 10/20/21 5:30pm Travis Answered was not helpful I asked how he was doing he said good didn’t even ask how I was. I asked for a part and he told me to call back when Angela was in. Pretty lazy guy. I felt un appreciated
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October 2021 by David Bat
They had what I needed but we're out of bromine ?
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September 2021 by Sharon B.
I went on to purchase 6 jugs of chlorine which are heavy. I asked twice for help to my car but didn't get it. I loaded the jugs carefully in my trunk. Driving home I started to smell smoke coming from car..the jug lid wasn't on right and came off spilled in car and on towel which actually caught on fire. Turn burned my hand trying to get it out of car. Called and he was rude ...never again
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September 2021 by Danny Maynard
Very friendly, very helpful. She knows what she talking about. Good equipment and supplies at a great price.
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July 2021 by christopher bella
Angela is so informative & friendly. They won't sell you something you don't need. 5 star Angela!
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May 2021 by Gina P.
Angela has helped me with countless issues. She has extensive knowledge on pools. I have received more help from her than paid pool guys. Trust me, you can maintain your own pool if you go to Leslie's weekly.
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January 2021 by Gilbert Bironi
Very good the clerk did help me was great ?
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November 2020 by Mary Smith
Our salesperson Angela was very knowledgeable and tried to find us the best deal!! Kudos to Angela
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August 2020 by Andrea Weber
Letitia recommended I do a free water test instead of selling me an expensive chemical I might not need. She was extremely friendly and more than helpful. Exceptional service, we won't go anywhere else!
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August 2020 by Charles Hennessee
Awesome little store friendly knowable staff
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August 2020 by Jayhawk Junkie
Easy to run in and grab supplies... friendly staff
