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September 2023 by Alex J Leonard
Always very HELPFULL,^PROFESIONAL&CORDIAL.THANK U'ALL.B BLESSED
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June 2023 by Donna Berry
I would like to give a special thank you to Chase Bank (Merrcado Dr. Venice) and especially Brigitte Brown for helping me solve my account and card issues. I was helped immediately upon entering the building with attention and a smile. She was polite, kind and professional. I left this branch feeling more knowledgeable and confident in my banking skills. Brigitte is an asset to your Chase community! I will definitely bank at this branch again.
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June 2022 by Jose Bazan
We went to open an account for my daughter the first time we were told that she needed another form of id and that was all that was missing. When we returned, she informed us again that we needed another form of ID as well. They did not give me the complete information on the requirements to get a high school account so we had to go back twice it seems that they need more training.
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May 2022 by DB R
Wellen Park Branch Manager Michael Baers was able to assist with certifying a package of financial instruments with a Medalliion Notary signature. He was pleasant, informative and most importantly, available to assist this long time account holder. As more and more financial institutions become less "people oriented", Michael is a true example of customer service going above and beyond! Thank you Michael.
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February 2022 by Tom Napier
Went to open an account and spoke with the bank manager, he was polite and informative. He also scheduled a meeting for me to meet with Beau the next day open an account. The next day we arrived at the bank 5 minutes prior to our scheduled appointment spoke with the teller who informed us she’d let Beau know we had arrived. We waited 12 minutes and Beau never showed up so we left. There were no customers in the bank at the time we were there. I would not recommend using this Chase bank.
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January 2022 by Dorothy Dugan
Great staff, perfect location!
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August 2021 by Michael Baers
Awesome location, awesome staff, awesome bank
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August 2021 by Diana Diaz
Condescending and arrogant banker who claimed he was the “supervisor” certain people shouldn’t have jobs working with the public. Talks to clients as if they’re d*** and is incapable of helping bc he is lazy.
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August 2021 by Donna Squires
Friendly Professional Compassionate.