Bates RV Exchange is highly praised for its exceptional customer service and knowledgeable staff. Customers highlight the professionalism and patience of sales representatives like Colton and Cass, who provide thorough answers to questions and guide first-time buyers through the process. Many reviews describe the experience as straightforward and enjoyable, from financing to purchasing an RV. The service department is also noted for handling repairs and providing helpful tutorials on RV operation. Bates RV Exchange is recommended for its seamless process, where customers feel well-supported and appreciated, making it a great place for anyone looking to find and buy their dream RV.
Cass is absolutely phenomenal, he was patient, full of information and above all honest. I am definitely going to him to purchase my RV.
September 2022
Great place. Helpful friendly staff . Cass is the man and always willing to help!
August 2022
Whole experience was pleasurable. Financing to buying the Rv was straightforward and easy. Colton and the Service Manager Cass were great to work with and I highly recommend working with these guys to find and buy your dream rv! If you’re looking for an RV consider these guys! Highly recommend - Chris Melski
