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April 2024 by lewis farnam
Cashed a customer check and was charged an $8 fee even though Bank of America was issuing Bank of the check. Wells Fargo are the biggest crooks, but they don't charge any fee for cashing a check issued through them.
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April 2024 by ELIZA RUBI
Thanh Lee made a complicated process of wiring funds easy, secured and friendly.Thank you, Thanh
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April 2024 by Gussie Bartell
Always ready to help. Actually friendly customer service at counters.
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March 2024 by Odelmys Alfredo ENRIQUEZ JIMENEZ
It is the second time that I am in this Bank and the tension on the part of Mr. Zavala is excellent. He dedicated all his time to explaining to me all the details about my situation. With the difference from the other banks in Venice, this one is the best for me. In general, all the staff are very attentive and happy.
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February 2024 by Cheryl Pickert
We just had a very friendly and pleasant experience at this branch. We came to close some accounts and Tan was extremely helpful. The friendly atmosphere and professionalism in this branch is 1st class.
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January 2024 by Ann Marie Badalamente
My husband and I have been customers of BOA for almost 25 years. We live in NY and have a residence in Venice as well. While down here it was imperative that we get a document notarized. Because it was an out of state document the notary at the bank refused to do it! He then went to ask his manager, came back out and said the manager agreed with him. Manager didn’t even bother coming out to discuss it with my husband. Notary was completely wrong! Seriously thinking of leaving BOA after this.
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December 2023 by Chris
Felt like I aged 20 years and the only person that was able has to ask for assistance. When I arrived there was 4 people ahead of me and now 1 hour later I’m still here.
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March 2023 by Gay C.
Do not try to do business at this location. It's impossible. Way too many customers standing in long lines, way too few tellers and/or people to meet with. Even making an appointment--if you can amange to make one--isn't likely to be kept. I have been there four (4) separate times to schedule an appointment--all unsuccessfully. Especially incompetent person in charge of speaking to customers about how they may be served. Air head. Total non-listener, about whom I have complained to the manager--twice. He himself has given me flat out incorrect information about my account. There's good reason the rating for this bank is the lowest possible. Read other reviews.Dr. Gay Claiborne
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February 2023 by Max TyT
Fast and high quality service
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December 2022 by Wendy W.
1st off, no drive through.2nd, walked in today to a line about 10 deep with 2 tellers. They had a customer depositing $9,999 in $1 bills. He had 2 of these deposits that I saw. So $19,998. Instead of helping 10 customer's (and the line continued to grow) they just kept chatting with Mr Drug Dealer". So disrespectful of all the other customers.
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November 2022 by Mary Palermo
great managers and customer service. Always available to answer questions.
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September 2022 by Denis P.
Walked into the bank asked if I can Cash a Bank of America check. Have it to them. They looked at it and said yes we can cash it. Stood in line for 15 minutes. Got called by the teller, came up to them and got told they can't cash it. Thanks for wasting my time Bank of cluesless idiots.
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August 2022 by LeeAnn Layton
Its the only bank that we trust.
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July 2022 by John Carpenter
I had a transfer of funds issue, I met with Mr. Le , he did a great job of helping me get this issue straightened out. Thank you
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January 2022 by Amy Stehlar
Line is always literally to the door no matter the time of day. I have to go here for work and I waste at least 30+ minutes of my work day standing in line for something so simple as picking up night deposit receipts.