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March 2024 by Jonathan Guthrie (IamBucketdotcom)
Walked into the store in a good mood to just get some wire connectors and oil.Absolutely ZERO reason to get mad at a customer for declining entering info for "warranty" on some one time use wire connectors, and an oil filter... I just wanted a sale... Nothing else, and homeboy at the counter was getting catty with me about it... Sorry you're having a bad day personally, but don't take it out on your customers.There are nicer people at the Advance at Highview Drive, and at MLK and Highview. Go there.
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February 2024 by wayne Jones
Friendly staff.
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February 2024 by Wanda
They were very nice & knowledgeable...the only reason I gave 4 stars & not 5 bc they didn't have the part I needed
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November 2023 by Valerie Correa (Val's Crafts Creations)
Great service. I was there with battery problems and they worked on my car until it was fixed
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October 2023 by Raja Ganduri
I just bought a battery for my van for about $215. The sales/ service man is very rude; not even answering any questions. He didn't even replace battery cover properly.There is a wall poster with "free alternator & starter testing". When I asked for this testing, he threw away his tools & showed his anger/bad attitude in behavior.I will never visit this location again.
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September 2023 by J D
Not very helpful at all … the person I talked to didn’t seem to know much about battery’sAnd was extremely rude and talked down to me as if I didn’t know anything about it ! ….
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September 2023 by Jed Bell
Had everything I needed for my brake change. Guy behind the counter was very helpful, but he could use some help. There were 5 people waiting in line.
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August 2023 by Bryan W
Dave the manager is a nut bag, argumentative over anything that doesn't agree with him, complete nut who needs anger management and a class on customer service. Followed me all the way out to my truck yelling and screaming. Said "I was the kind of people causing the problem with parts prices rising" All I was doing was returning a $41 part we didn't install or use and he went nuts. I spend tons of money at Advance. Guy is crazy. Jumped out in front of my truck and scared my wife..Major problem this guy.Check your security cameras around 8pm on 08/13/23. Future customers, I would take your business down the road to Advance at 101 E.Parsons & Brandon Blvd.
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July 2023 by Xzavier Hoppins
Dave was very helpful at this location so is ever one else when I come here. If you need any thing they will take care of you right when you walk in!
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June 2023 by Suleida Carreras
I love this place! Any car emergency I ever had I can trust these guys to lead me in the right direction. They have gone above and beyond as perfect gentleman to aid me, educate me, & never take advantage of me as a woman. They always keep my business transactions handled here. Why waste gas driving elsewhere for the cheapest price their price match is always by far something I can afford to pay and resolves the issues my vehicle has. They always have the best bundles for my car don’t just buy the part you need but all the parts for the repair. I will continue to do business at this branch location.They always have all the replacement parts I need or they can get it from another store rather quick! Thank you to all employees for your excellent customer service.I appreciate all you do! Don’t let your light stop shining!#Blessed#Thankful#Trustworthy
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June 2023 by Tadeh Shahjahamian
If I could give it zero I would thanks for continuing to speak over and pointing out the store lacks the proper tools to help a customer maybe having 2 instead of three workers just hanging out could allow yall to pickup the equipment needed to help
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May 2023 by Kenta Sugimoto
Bought simple stuff. 20A fuse and a 12V charger thing. An associate suggested I just buy it at Walmart or amazon for lower price. I kinda NEEDED the 20A fuse immediately so couldn't wait but he was right. Also the charger had a blown tube fuse in it out of the box so I just decided to buy a pack of fuses on Amazon instead of returning it.
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April 2023 by Richard Coile
Typical auto parts store similar to AutoZone and O'Riley's. I think the reason I go to this Advance is that it is closest to my home. I really like that they will test your battery, alternator or engine light through the obd port for free. I recently purchased a replacement battery and in the past, a replacement alternator.
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April 2023 by Cat “Wildflower” Veg-Vir
Shout-out To Jason, for stepping in and help out with changing car battery. Great customer service!
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March 2023 by Bear 34
Bought a Rechargeable Lithium Jump Starter. Turned out to be a decent deal for what you get. Which was a better deal than the one I was looking at which cost way more and had less power. So, hopefully, it's as good as advertised. The staff was friendly and helpful, overall it was a good experience.