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December 2023 by Aileen Anglin
The brunette lady working on Saturday morning was very nice and was able to get my passport photo and application sent in the mail very quickly with no issues at all :)
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March 2023 by Brittanie Steen
First and last time I came here I received wonderful customer service. However, today I walked in with a big box in one hand and my sleeping child in the other. I inquired about putting an address on the box and the rep (Carly?) said they don't do that there and had extremely poor customer service. Yeah..... She literally said the post office doesn't put address on package. She nearly refused to take package. All I asked for was instruction because I don't ship things often. Eventually she very rudely explained the process. In the meanwhile she was very courteous and nicely explained the process to a gentleman that came in.
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August 2021 by Brian Devlin
Great little office. Always helpful. Susan is a blessing. Never go anywhere else.
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January 2021 by Liberty Optics
Love these folks! They go above and beyond in providing good service. They tracked down a valuable mis-directed package for me and held it for pickup. It's always peaceful and laid back, always a great experience there. Kudos to Kelly and staff for making a trip to this post office something to look forward to. Keep up the great work!
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August 2019 by James Scheppegrell
Entering the parking lot is weird, and their lunch hours can be inconvenient.With those negatives out of the way, I've always found the staff to be helpful and friendly and service is usually quick.
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June 2018 by showgirls around the world a dancer family
being right next to a air force base and they are closed for lunch! if you rent a p.o. box beware they cant count how many days in a month and they will close it and send your mail back before 15 days. enjoy!
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March 2017 by romy gamez
The service is lousy and the bald employee is rude
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December 2016 by Kaelin Ripley
Really not sure what is up with my mail carrier, but he ALWAYS delivers my neighbors mail to me and I constantly have to walk next door and stick it in the right mailbox. I seem to never get mail of my own, so I wonder if he is also misdelivering my mail as well...I've missed a package or two already and never saw it again. Had to get it shipped to my work through Niceville's post office to even get them. The employees for Valp are so rude too. They really couldn't care any less about their customers. I've gone inside twice and both times there was only one person in line in front of me...took 20 minutes both times...I was on my lunch break and couldn't even eat lunch those days due to that. Also, one of those times, the lady was trying to set up a new mail box and the way the employee was talking to her made me really uneasy. He was so short with her and acted like she was an idiot when she had legit questions. Step it up.
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December 2016 by Daniel Thomas
It's always a Quick Trip in and a quick trip out and the woman I see working there all the time is fantastic.
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October 2016 by Melissa Ballard
Open after I go to work. CLOSED durring lunch and close before I get off work. Worthless post office.
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February 2014 by Jason Schmidt
well the postman/woman for my address claimed the left a notice of delivery on my door when i was home the whole time. trying to get ahold of anyone at the office is impossible and thier hours are not customer friendly. very poor customer service and as mentioned in previous reviews, the employees are not to be bothered with your needs. Im on my way to being a full time UPS cutomer.
